Backup transport log verbosity

Nicola Urbinati

• February 21, 2019 02:44

Hi, Is it possible to add more info to backup transport error logs? I have failures with Gdrive but can't find out the real problem, it just says it failed. Here is the failure part from tonight: ----------------------------- warn [cpbackup_transporter] Upload attempt failed: Error uploading /backup/2019-02-19/accounts/ACCOUNT_NAME.tar.gz: Forbidden at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 27. Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x160fdb8), "Upload attempt failed: Error uploading /backup/2019-02-19/acc"...) called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 624 Cpanel::Backup::Queue::transport_backup::attempt_to_upload_file(Cpanel::Backup::Queue::transport_backup=HASH(0x1468190), Cpanel::Transport::Files::GoogleDrive=HASH(0x2590430), "/backup/2019-02-19/accounts/ACCOUNT_NAME.tar.gz", "/ServerBackup/srvcp01/2019-02-19/accounts/ACCOUNT_NAME.tar.gz", Cpanel::LoggerAdapter=HASH(0x160fdb8)) called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 309 Cpanel::Backup::Queue::transport_backup::process_task(Cpanel::Backup::Queue::transport_backup=HASH(0x1468190), cPanel::TaskQueue::Task=HASH(0x24a5aa0), Cpanel::LoggerAdapter=HASH(0x160fdb8)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 624 eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 627 cPanel::TaskQueue::__ANON__() called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 233 eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 233 cPanel::StateFile::Guard::call_unlocked(cPanel::StateFile::Guard=HASH(0x2495370), CODE(0x2278930)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 632 cPanel::TaskQueue::process_next_task(cPanel::TaskQueue=HASH(0x2495298)) called at /usr/local/cpanel/bin/cpbackup_transporter line 167 eval {...} called at /usr/local/cpanel/bin/cpbackup_transporter line 165 ------------------------------------------------------ It's just the bigger domain, all other domains work fine. The "forbidden" error is not quite meaningful, as all other domains work. Being the bigger domain, might be the problem is size, but I should have proper size on my Gdrive. So: meaningful error code would be easyer to debug. Thank you very much

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  Nicola Urbinati

  • February 21, 2019 08:43

  Ok, it actually was a space problem. Still, debug is quite problematic. Thank you very much.

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  cPanelLauren

  • February 21, 2019 17:58

  Hi @Nicola Urbinati There isn't any setting for this right now though I'm unsure if it would have made a difference since the backup transport is reporting back the error code that was provided by google. I do think the ability to increase the backup transport verbosity to debug is a fantastic idea, please feel free to open a feature request for this using the link in my signature. Once it's open please update this thread with the link so others can vote on it as well. Thanks!

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