Pure-FTPD Timeout on Amazon EC2 instance

dstana

• February 21, 2019 10:57

One of our servers is an EC2 instance hosted on AWS. For some reason, pure-ftpd connections do not work. Logins are successful but upon trying to retrieve the directory listing it hits a timeout every time. Firewalld is configured to allow passive mode. Even with the firewall off it is still an issue. And I've verified that: ForcePassiveIP: xxx.xxx.xxx.xxx Is set in /var/cpanel/conf/pureftpd/main What else should I look for?

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  dstana

  • February 21, 2019 16:33

  This was a firewall issue, but with the VPC firewall. Opening ports 49152 through 65534 in the VPC resolved this issue.

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  cPanelMichael

  • February 21, 2019 16:34

  Hello @dstana, Did you add the passive port range to the Security Group settings in the EC2 dashboard? A link to the Security Group settings is found under the instance "Description" tab. Thank you.

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  cPanelMichael

  • February 21, 2019 16:36

  This was a firewall issue, but with the VPC firewall. Opening ports 49152 through 65534 in the VPC resolved this issue.

  
  Thanks for sharing the outcome! Do you mind sharing the step-by-step instructions of what you did in-case someone else faces a similar issue?

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