SSL certificate expiry alerts

jmginer

• March 06, 2019 11:42

Hello, we have the server configured with the settings: Notify the user for AutoSSL certificate request failures only. Notify the administrator for AutoSSL certificate request failures only. But the user is receiving this kind of emails. is a bug? If the certificates are going to renew automatically, there is no reason to scare the customer with these emails. How should we deactivate them? Thanks! https://ginernet.cdnbox.net/images/added/1551893980.png

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  cPanelLauren

  • March 06, 2019 18:25

  Hello @jmginer What is set for the customer at cPanel>>Preferences>>Contact Information? It would seem that they've selected to have the above notice sent byelecting: SSL certificate expiry.The system will notify you if a non-AutoSSL certificate will expire soon.

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  Saviour

  • December 01, 2019 07:35

  Hello @jmginer What is set for the customer at cPanel>>Preferences>>Contact Information? It would seem that they've selected to have the above notice sent byelecting: SSL certificate expiry.The system will notify you if a non-AutoSSL certificate will expire soon.

  
  Is there a way to disable this as the server admin for all users in WHM?

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  cPanelLauren

  • December 02, 2019 21:39

  Hello, You can have this disabled by going to WHM>>SSL/TLS>>Manage AutoSSL -> User Notifications

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