Backup restoration not working anymore (no backup dates)

Stefan Devroey

• March 07, 2019 08:15

Since last week I'm no longer able to do a backup restoration. The last date i can restore is 28 februari. The dates after are greyed out. Strange thing is that backups on the next days have all been succesfull. I just don't see them anymore in the restoration page. What has changed on the 28th : I upgraded my cpanel to version 78 and I also did a mysql upgrade from 5.6 to 5.7 (with the included script). Both actions were succesfull. Any pointers on how to fix the restore capabilities ?

• 

  Jim Storey

  • March 07, 2019 17:13

  +1 for me. In my case WHM was updgraded to v78.0.15 Recent dates are greyed out for restores.

  0
• 

  cPanelLauren

  • March 07, 2019 21:30

  Hello,

  • In both instances are backups actually present on the server for the dates you're attempting to restore?
  • Are there any errors output to the cPanel error log?
  • Are you selecting restore by account or restore by date?

  I'm not seeing this behavior on my server running 78.0.16.

  0

Please sign in to leave a comment.