Services fail and recover constantly

ContinuIT

• March 09, 2019 08:19

Since yesterday, cpanel keeps sending notifications that nameserver, spamd, cpanel-dovecot-solr and clamd have failed. They recover in about 4 minutes, but 10 minutes later it happens again. There are no updates pending, and as far as we can tell, resources are fine. /etc/redhat-release:CentOS Linux release 7.6.1810 (Core) /usr/local/cpanel/version:11.78.0.16 /var/cpanel/envtype:kvm CPANEL=release This is from one of the errors Service Check Raw Output (XID zfwq28) The "clamd" service is down. The subprocess "/usr/local/cpanel/scripts/restartsrv_clamd" reported error number 3 when it ended. Startup Log Mar 09 08:50:41 colony2.example.com systemd[1]: Starting clamd antivirus daemon... Mar 09 08:51:08 colony2.example.com systemd[1]: Started clamd antivirus daemon. Mar 09 09:06:10 colony2.example.com systemd[1]: clamd.service: main process exited, code=killed, status=9/KILL Mar 09 09:06:11 colony2.example.com systemd[1]: Unit clamd.service entered failed state. Mar 09 09:06:11 colony2.example.com systemd[1]: clamd.service failed. Memory Information Used 1.33 GB Available 2.37 GB Installed 3.7 GB Load Information 0.93 4.65 4.40 Uptime 13 hours, 6 minutes, and 11 seconds IOStat Information avg-cpu: %user %nice %system %iowait %steal %idle 4.09 0.06 2.23 1.79 0.47 91.36 Device: tps kB_read/s kB_wrtn/s kB_read kB_wrtn vda 251.74 6900.76 1433.97 325509870 67640632 I also received a High 5 minute load average alert - 6.51 from one site, but not every time the services go down. It seems to be the only other thing happening, but when checking, the loads seem fine Time: Sat Mar 9 08:47:00 2019 -0500 1 Min Load Avg: 27.28 5 Min Load Avg: 6.51 15 Min Load Avg: 4.27 Running/Total Processes: 48/521 Anyone has any idea where to look for the problem?

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  cPanelMichael

  • March 11, 2019 18:09

  Hello @ContinuIT, Can you open a

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  ContinuIT

  • March 11, 2019 20:18

  I increased the memory to one of the wordpress installations for which I was receiving an email once in a while for too much resources usage and that seems to have stopped the problem. Weird as they seemed unrelated, but there you go. I think we should hold down to see if it happens again before you guys invest time in the issue.

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  cPanelMichael

  • March 13, 2019 16:09

  Hello @ContinuIT, Let us know if the issue persists. Thank you.

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