DKIM Signature Body Hash not verifying

Volox

• March 17, 2019 14:18

I am having trouble with the DKIM signature body hash not verifying. MX Toolbox is reporting this problem when I ping test send an email to the delivery check tool. When I go to the Email Deliverability for the domain, it shows the DKIM record as valid. I am on cPanel 78.0.17 and my DNS is hosted on the same server as Exim. Is there a problem with the way Exim is signing? or the way MXToolbox is validating? Or is there somewhere else I should be looking?

• 

  cPanelMichael

  • March 19, 2019 18:27

  Hello @Volox, Can you open a

  0
• 

  Volox

  • March 19, 2019 21:47

  I have filed the support request -> Your Support Request ID is: 11708161

  0
• 

  Martin Hinrichsen

  • March 20, 2019 08:10

  I have filed the support request -> Your Support Request ID is: 11708161

  
  Most likely related to custom keys for 3dparty DNS services. Have you been creating shortened DKIM keys eg 1024bit?

  0
• 

  cPanelMichael

  • March 20, 2019 16:58

  I have filed the support request -> Your Support Request ID is: 11708161

  
  To update, it looks like this was a false positive from MXToolBox. It's testing utility requires that DMARC is enabled for a domain in order for it to pass DKIM verification. Thank you.

  0

Please sign in to leave a comment.