Local webmail link with domain pointed external?

This might be a silly question but I've been digging around and can't seem to find a real way to do this. Scenario - user has cPanel account and keeping email hosted on local server, but the A record for the domain is pointed to a different host destination, and I'm wondering there's a way to give a direct webmail link without them logging into cPanel or using the hostname. I already know how to set the MX and mail A record to keep mail local while the domain's master A record points to different host / destination like so: example.com. 14400 IN MX Priority: 0 Destination: mail.example.com mail.example.com. 14400 IN A xxx.xxx.xxx.xxx (local IP of server) Which is fine for most users who use mail client software local on their device. BUT what I'd LIKE to be able to do is give them a webmail link for Roundcube or Horder that does NOT require using the server's hostname (long story, but suffice to say the person "managing" mail for their company is not allowed to access cPanel and does not want to use local mail client software on their computer, or offload to different webmail service). Obvious example.com/webmail does not work when the domain's master A record points to different host, but I'm wondering if it's possible to create a custom DNS entry that would give them some kind of webmail URL like webmail.example.com that allows them direct access to RoundCube / Horde, instead of hostname.com/webmail or hostname.com:2096 Is such a thing possible?

cPanelLauren

March 15, 2019 18:00

HI @Metro2 While this isn't a recommended configuration you can change the redirection for the service subdomains. The tutorial here will show you how to do it: Service Subdomains Use the cPanel Service SSL - cPanel Knowledge Base - cPanel Documentation Thanks!

Metro2

March 15, 2019 21:27

Hi @cPanelLauren - I was just coming here to post the solution I came up with and see that you responded. Thanks for the reply and the link. Early this morning I did something a little different than your example, and this *might* actually be safer / more "recommended" method for some people, and it's actually quite simple. Just in case this can help someone else someday here's what I did: 1. In cPanel > Subdomains - created a subdomain getmail.example.com (obviously user's domain in place of example.com) 2. In cPanel > Redirects - set getmail.example.com to redirect to to access their Webmail Works nicely, easy to implement, user is happy :) But if you think there are any concerns with my method please feel free to critique / give your opinion / let me know if there are any downsides to my method. Thank you again for the response, always appreciated!

March 15, 2019 21:34

Hi @Metro2 Awesome, thanks for your resolution as well! I'm glad you got it sorted :)

brt

March 15, 2019 23:29

I'm curious why no one so far is just using webmail.domain.com and letting it redirect, as cPanel does by default now, to

Local webmail link with domain pointed external?

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