AutoSSL DNS DCV failures

Alex Stitt

• March 20, 2019 04:43

Hi Guys, I've also just received an email listing a bunch of DNS DCV failure messages. They pertain to an account which has a bunch of add-on domains under it. I've jumped onto the cPanel SSL/TSL wizard where nearly 50 items are listed. All but 7 appear okay many with a message that "The certificate for *..com will secure this domain." 5 of the failures ("does not resolve to any ip addresses") are for wildcards for the add-on domains extended name ie *... Do I need to worry about these failures? 2 of the failures are for the short add-on domain name for one of the add-on domains and for its wildcard ie .com. It happens that this add-on domain was never independently hosted where the other add-on domains that are not having a similar problem were once independently hosted and have recently been moved to be add-ons under the master domain. Again, do I need to worry about these failures. Thanks in advance for your help.

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  cPanelLauren

  • March 21, 2019 21:14

  Hi @Alex Stitt It seems all of your failures are related to wildcard domains specifically:

  of the failures ("does not resolve to any ip addresses") are for wildcards for the add-on domains extended name ie *... Do I need to worry about these failures?

  
  

  of the failures are for the short add-on domain name for one of the add-on domains and for its wildcard ie .com. It happens that this add-on domain was never independently hosted where the other add-on domains that are not having a similar problem were once independently hosted and have recently been moved to be add-ons under the master domain. Again, do I need to worry about these failures.

  
  AutoSSL doesn't cover wildcard domains, if you need a certificate for these you'd need to get a certificate that will specifically cover these wildcard domains.

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  Alex Stitt

  • March 21, 2019 23:28

  Thanks Lauren. Being a Newb (all this stuff is really just hobbist for me), does it matter if the wildcards don't have a certificate? Cheers, Lx

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  cPanelLauren

  • March 22, 2019 12:31

  Hi @Alex Stitt Really that depends on what you're doing with them, I can't actually answer that for you but if you need to access them over https then I would say yes.

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  Alex Stitt

  • March 22, 2019 13:15

  Thanks for that Lauren. My hosting provider has also given some comments, which leave me thinking the wildcards are OK to be non-https: Thanks again. Lx

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