AutoSSL trouble after update from 70.x to 78.0.18

spaschke

• March 27, 2019 13:48

Before updating, AutoSSL was functioning correctly according to the logs. After the update, I'm receiving the errors below: FAILED: The DNS DCV check (X.server.X.com IN CNAME) did not return the expected value (X.X.comodoca.com). Attempting HTTP DCV preflight check " FAILED: Cpanel::Exception/(XID henjre) The system queried for a temporary file at ", but the web server responded with the following error: 404 (Not Found). A DNS (Domain Name System) or web server misconfiguration may exist. at /usr/local/cpanel/Cpanel/SSL/DCV.pm line 404. I've reviewed the errors covered in the stickied post, but they don't appear to be related to this message. Where should I go from here?

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  cPanelMichael

  • March 27, 2019 19:25

  Hello @spaschke, Can you open a

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  spaschke

  • March 27, 2019 19:45

  Hello @spaschke, Can you open a

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  cPanelMichael

  • March 27, 2019 19:51

  Hello @spaschke, The errors are only intentional if the domain doesn't use the name servers associated with the cPanel server and the verification TXT file referenced in the log output is not accessible over Apache. Disabling AutoSSL for the account will address the issue, but feel free to contact us again should you encounter additional issues with AutoSSL. Thank you.

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