[CPANEL-26599] cphulk is shown as down in initial install

vacancy

• April 04, 2019 06:17

Hello In v78.0.20 version, it appears cphulkd down in service status in clean cpanel installation. There is no error when cphulkd restarts. [root@server ~]# /usr/local/cpanel/scripts/restartsrv_cphulkd Waiting for "cphulkd" to restart gracefully ""waiting for "cphulkd" to initialize "finished. Service Status cphulkd (cPhulkd - processor - dormant mode - accepting connections) is running as root with PID 15917 (systemd+/proc check method). Startup Log Apr 04 14:05:04 server.damla.com systemd[1]: Starting cPanel brute force detector services... Apr 04 14:05:04 server.damla.com systemd[1]: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start. Apr 04 14:05:04 server.damla.com systemd[1]: Started cPanel brute force detector services. cphulkd restarted successfully.

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  cPanelLauren

  • April 04, 2019 18:47

  Hi @vacancy Does it continue to happen? Is anything noted in /usr/local/cpanel/logs/cphulkd_errors.log? There may be a case associated with the behavior you're seeing: CPANEL-26599 - cphulk is shown as down in initial install because the db socket isn't created in dormant mode until there is a valid login This is currently being worked on and from what I'm reading in the case it shouldn't continue to cause a problem. [FONT=-apple-system][COLOR=rgb(23, 43, 77)]

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  H.Csaba

  • April 14, 2019 06:30

  Hy, Exacley same problem today after restart! what's happening? --- update: after 10 min. aprox-> recovered ? :confused: But for my /usr/local/cpanel/logs/cphulkd_errors.log last note before aprox 3 days....

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  vacancy

  • April 14, 2019 10:45

  Hi @vacancy Does it continue to happen? Is anything noted in /usr/local/cpanel/logs/cphulkd_errors.log? There may be a case associated with the behavior you're seeing: CPANEL-26599 - cphulk is shown as down in initial install because the db socket isn't created in dormant mode until there is a valid login This is currently being worked on and from what I'm reading in the case it shouldn't continue to cause a problem.

  
  The problem continues on some servers. The cphulkd logs do not show any errors, but the service status screen shows cphulkd failed.

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  mvandemar

  • April 16, 2019 05:35

  I had this issue today on upgrading to v78.0.20. Logging out and then back in seems to have stopped the notifications. -Michael

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  cPanelLauren

  • April 16, 2019 21:09

  For anyone still experiencing issues does the problem persist if you disable cphulk's dormant mode by going to WHM>>Server Configuration>>Tweak Settings -> Dormant services

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  mvandemar

  • April 25, 2019 02:47

  For anyone still experiencing issues does the problem persist if you disable cphulk's dormant mode by going to WHM>>Server Configuration>>Tweak Settings -> Dormant services

  
  I just tested, and yes, when I uncheck that cphulkd does not appear to go down with a reboot, although nscd still hangs apparently. That one comes back up on its own after ~5-6 minutes though. -Michael

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  cPanelMichael

  • July 09, 2019 18:46

  Hello, To update, here's the entry in the Release Tier on the link below:

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