[CPANEL-21627] Monitoring reports failed for services that are up

Elizabeta

• April 04, 2019 03:08

Hello, I have a cPanel&WHM version 76.0.21 . I have restarted cPanel at 8:48, but I have received alarm i.e. many messages from cPanel Monitoring that services are failed after hour, but they are up. 57913 57917 I do not know why messages appeared when services are up? Thank you! Br, Elizabeta

• 

  GOT

  • April 04, 2019 12:32

  This can happen on a reboot some times. As long as the number of restart attempts only says one and you are not getting them over and over again you are fine.

  0
• 

  cPanelLauren

  • April 04, 2019 17:19

  I agree with @GOT unless you're getting them every few minutes and there was only one restart attempt it sounds like the check for these servers happened at the time of reboot.

  0
• 

  cPanelLauren

  • April 04, 2019 19:59

  I also wanted to point out that we do have an improvement case open to look into this behavior where the notifications are sent on reboot. CPANEL-21627 I'll update here when there's any change in the case as well. Thanks!

  0
• 

  Elizabeta

  • April 05, 2019 09:28

  Hello, There was only one restart attempt and just once event that services are down, not many times. Thank you all! Thank you Lauren for info about CPANEL-21627 . Br, Elizabeta

  0

Please sign in to leave a comment.