root/host email address for postmaster contacts

Martin Hinrichsen

• April 10, 2019 03:37

Was wondering how you could make an inbox for the root/main host domain. For example, Microsofts SND service, spam reports will only suggest mails based on your root domain. Eg: abuse@root.domain.com / postmaster@root.domain.com Currently mails send to these addresses get bounced with a "550 You do not have sufficient privileges to send mail to this address. Please authenticate and try again." How do you go about this?

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  cPanelLauren

  • April 11, 2019 23:58

  Hi @Martin Hinrichsen We have a couple of other threads on this that might be of interest to you: In the case of the second thread if you did set up a system filter you would want to ensure it was set up to be a forwarder not a block on the email.

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  Martin Hinrichsen

  • May 09, 2019 07:55

  Hi @Martin Hinrichsen We have a couple of other threads on this that might be of interest to you: In the case of the second thread if you did set up a system filter you would want to ensure it was set up to be a forwarder not a block on the email.

  
  Thank you for your answer, I have looked through the 2 posts, but I am still a little confused. Where do I set this filter? Do I need to make an account for the root domain "host.domain.com" in order to set a global filter in cPanel, or can I set a filter from WHM or from the console?

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  cPanelLauren

  • May 13, 2019 17:44

  The post here: gives you the link to modify the exim system filter and the exact filter to add.

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