POP3 Gmail marks emails as read

madnoob2

• April 09, 2019 09:10

Hey folks, I have an e-mail account on cPanel which is connected to GMAIL's POP3 connector. Every time POP3 gets the e-mails from the account, it marks them as read in webmail. Is it possible to prevent this from happening? I know POP3 is very limited, but maybe something on exim's side can stop them from being read?

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  cPanelMichael

  • April 12, 2019 16:13

  Hello @madnoob2, Can you browse to Gmail >> Settings >> Accounts and Import and then click on Edit Info next to your POP3 account to verify if the Leave a copy of retrieved message on the server option is enabled? If so, it should not mark the email as read in Webmail. Thank you.

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  madnoob2

  • April 17, 2019 10:43

  Hello @madnoob2, Can you browse to Gmail >> Settings >> Accounts and Import and then click on Edit Info next to your POP3 account to verify if the Leave a copy of retrieved message on the server option is enabled? If so, it should not mark the email as read in Webmail. Thank you.

  
  Hi Michael, the option is enabled already. Something else is the issue... Previous host that we migrated the account from did not have this issue.

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  rpvw

  • April 17, 2019 13:26

  Check out the changes that Gmail have made to the POP download process at Check emails from other accounts - Computer - Gmail Help for full details), or maybe consider using a forwarder from cPanel to your Gmail account.

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