[CPANEL-26992] Improve spam box recommendation in cPanel
I was working in a client's cPanel today when I noticed this suggestion in the auto-delete section of the spam filters page:
[quote]We recommend that you use Spam Box instead of Auto-Delete because Spam Box allows you to recover messages that you delete unintentionally.
This isn't exactly a true statement. Enabling the spam folder will not allow you to recover a message that you delete unintentionally. I think this would be more accurate: [quote]We recommend that you use Spam Box instead of Auto-Delete. Spam Box allows for the recovery of false positives (messages marked as spam that aren't) from a spam folder, whereas Auto-Delete simply deletes them.
This isn't exactly a true statement. Enabling the spam folder will not allow you to recover a message that you delete unintentionally. I think this would be more accurate: [quote]We recommend that you use Spam Box instead of Auto-Delete. Spam Box allows for the recovery of false positives (messages marked as spam that aren't) from a spam folder, whereas Auto-Delete simply deletes them.
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Hello @MediaServe, I've opened case CPANEL-26992 to request an improvement to the description found under "Automatically Delete New Spam (Auto-Delete)" in cPanel >> Spam Filters to avoid potential confusion over which emails are recoverable. I'll update this thread with more information on the status of this case as it becomes available. Thank you. 0 -
Thank you! 0 -
Hello, To update, the improvement request was approved and the updated description will appear in cPanel >> Spam Filters starting in cPanel & WHM version 82. Thanks! 0
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