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Transporting backups to FTP and SFTP destination fails for large accounts

amstel
Hi all, I have a problem with sending a completed large backup (35GB) to my validated backup storage over FTP and SFTP. Transport Backup Label Message FTP myaccount Unable to send "/backup/2019-04-23/accounts/my_account.tar.gz" to destination "FTP" It fails after couple of hours of sending .tar.gz I set to a timeout of 300 already My another cPanel server sends a large backup to the same destination without any problems: [2019-04-20 11:17:09 +0100] info [cpbackup_transporter] cPanel Backup Transporter Queue Daemon is being stopped Please see attached log from /usr/local/logs/transporter/ [2019-04-20 05:11:30 +0100] info [cpbackup_transporter] Initializing log file [2019-04-20 05:11:30 +0100] info [cpbackup_transporter] cpbackup_transporter - parent starting [2019-04-20 05:11:30 +0100] info [cpbackup_transporter] cpbackup_transporter - child starting [2019-04-20 05:11:30 +0100] info [cpbackup_transporter] cPanel Backup Transporter Queue Daemon started. [2019-04-20 05:11:30 +0100] info [cpbackup_transporter] cpbackup_transporter - started [2019-04-20 05:11:30 +0100] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2019-04-20 05:11:30 +0100] info [cpbackup_transporter] cpbackup_transporter - Processing next task [2019-04-20 05:11:30 +0100] info [cpbackup_transporter] Instantiating Object [2019-04-20 05:11:30 +0100] info [cpbackup_transporter] Net::FTP >>> Net::FTP(3.11) [2019-04-20 05:11:30 +0100] info [cpbackup_transporter] Net::FTP >>> Exporter(5.73) [2019-04-20 05:11:30 +0100] info [cpbackup_transporter] Net::FTP >>> Net::Cmd(3.11) [2019-04-20 05:11:30 +0100] info [cpbackup_transporter] Net::FTP >>> IO::Socket::SSL(2.060) [2019-04-20 05:11:30 +0100] info [cpbackup_transporter] Net::FTP >>> IO::Socket::INET6(2.72) [2019-04-20 05:11:30 +0100] info [cpbackup_transporter] Net::FTP >>> IO::Socket(1.39) [2019-04-20 05:11:30 +0100] info [cpbackup_transporter] Net::FTP >>> IO::Handle(1.39) [2019-04-20 05:11:32 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 220 NASFTPD Turbo station 1.3.5a Server (ProFTPD) [2019-04-20 05:11:32 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) >>> USER cpanel [2019-04-20 05:11:32 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 331 Password required for cpanel [2019-04-20 05:11:32 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) >>> PASS .... [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 230 User cpanel logged in [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) >>> TYPE I [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 200 Type set to I [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Starting a "copy" operation on the "FTP" destination ID "SQeqwben4z7qA1PoSZL3H0rJ". [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Base path for destination is homes/cpanel/ [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Validating destination path homes/cpanel/weekly/2019-04-20/accounts/ [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) >>> PORT 000,000,000,000,211,120 [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 200 PORT command successful [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) >>> LIST homes/cpanel/weekly/2019-04-20/accounts/ [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 150 Opening BINARY mode data connection for file list [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 450 homes/cpanel/weekly/2019-04-20/accounts/: No such file or directory [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Making Path homes/cpanel/weekly/2019-04-20/accounts/ [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) >>> MKD homes/cpanel/weekly/2019-04-20/accounts/ [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 550 homes/cpanel/weekly/2019-04-20/accounts/: No such file or directory [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) >>> MKD homes [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 550 homes: Forbidden filename [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) >>> MKD homes/cpanel [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 550 homes/cpanel: File exists [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) >>> MKD homes/cpanel/weekly [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 550 homes/cpanel/weekly: File exists [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) >>> MKD homes/cpanel/weekly/2019-04-20 [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 257 "/homes/cpanel/weekly/2019-04-20" - Directory successfully created [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) >>> MKD /homes/cpanel/weekly/2019-04-20/accounts [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 257 "/homes/cpanel/weekly/2019-04-20/accounts" - Directory successfully created [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) >>> MKD /homes/cpanel/weekly/2019-04-20/accounts/ [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 257 "/homes/cpanel/weekly/2019-04-20/accounts" - Directory successfully created [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Path creation successful [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Uploading account backup /backup/weekly/2019-04-20/accounts/my_account.tar.gz to homes/cpanel/weekly/2019-04-20/accounts/my_account.tar.gz (from weekly/2019-04-20/accounts/my_account.tar.gz) [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Attempting to upload /backup/weekly/2019-04-20/accounts/my_account.tar.gz to homes/cpanel/weekly/2019-04-20/accounts/my_account.tar.gz for destination: FTP [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Upload attempt #1 starting for /backup/weekly/2019-04-20/accounts/my_account.tar.gz to homes/cpanel/weekly/2019-04-20/accounts/my_account.tar.gz for destination: FTP [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) >>> PORT 000,000,000,000,229,6 [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 200 PORT command successful [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) >>> FEAT [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 211-Features: [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< EPRT [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< EPSV [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< MDTM [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< TVFS [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< MFMT [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< SIZE [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< MFF modify;UNIX.group;UNIX.mode; [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< REST STREAM [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*; [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< UTF8 [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< LANG en-US* [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 211 End [2019-04-20 05:11:34 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) >>> HELP ALLO [2019-04-20 05:11:35 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 214 Syntax: ALLO is not implemented (ignored) [2019-04-20 05:11:35 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) >>> ALLO 36528282211 [2019-04-20 05:11:35 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 202 No storage allocation necessary [2019-04-20 05:11:35 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) >>> STOR homes/cpanel/weekly/2019-04-20/accounts/my_account.tar.gz [2019-04-20 05:11:35 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) <<< 150 Opening BINARY mode data connection for homes/cpanel/weekly/2019-04-20/accounts/my_account.tar.gz [2019-04-20 07:11:46 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c8050) >>> ?ABOR [2019-04-20 07:11:47 +0100] info [cpbackup_transporter] Net::FTP: Net::Cmd::getline(): unexpected EOF on command channel: Connection reset by peer at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/5.28.0/Net/FTP/dataconn.pm line 82. [2019-04-20 07:11:47 +0100] info [cpbackup_transporter] Net::FTP: Net::Cmd::_is_closed(): unexpected EOF on command channel: at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/5.28.0/Net/FTP/dataconn.pm line 49. [2019-04-20 07:11:47 +0100] info [cpbackup_transporter] put( /backup/weekly/2019-04-20/accounts/my_account.tar.gz, homes/cpanel/weekly/2019-04-20/accounts/my_account.tar.gz ) FAILED [2019-04-20 07:11:47 +0100] info [cpbackup_transporter] [Net::FTP] Connection closed [2019-04-20 07:11:47 +0100] warn [cpbackup_transporter] Upload attempt failed: [Net::FTP] Connection closed at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 30. Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x23f18c8), "Upload attempt failed: [Net::FTP] Connection closed") called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 641 Cpanel::Backup::Queue::transport_backup::attempt_to_upload_file(Cpanel::Backup::Queue::transport_backup=HASH(0x23278a8), Cpanel::Transport::Files::FTP=HASH(0x33c7798), "/backup/weekly/2019-04-20/accounts/my_account.tar.gz", "homes/cpanel/weekly/2019-04-20/accounts/my_account.tar.gz", Cpanel::LoggerAdapter=HASH(0x23f18c8)) called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 325 Cpanel::Backup::Queue::transport_backup::process_task(Cpanel::Backup::Queue::transport_backup=HASH(0x23278a8), cPanel::TaskQueue::Task=HASH(0x33bee58), Cpanel::LoggerAdapter=HASH(0x23f18c8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/cPanel/TaskQueue.pm line 625 eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/cPanel/TaskQueue.pm line 628 cPanel::TaskQueue::__ANON__() called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/cPanel/StateFile.pm line 233 eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/cPanel/StateFile.pm line 233 cPanel::StateFile::Guard::call_unlocked(cPanel::StateFile::Guard=HASH(0x3393218), CODE(0x33b0958)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/cPanel/TaskQueue.pm line 633 cPanel::TaskQueue::process_next_task(cPanel::TaskQueue=HASH(0x33b1000)) called at /usr/local/cpanel/bin/cpbackup_transporter line 1000 eval {...} called at /usr/local/cpanel/bin/cpbackup_transporter line 165 [2019-04-20 07:11:47 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< 220 NASFTPD Turbo station 1.3.5a Server (ProFTPD) [2019-04-20 07:11:47 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) >>> USER cpanel [2019-04-20 07:11:47 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< 331 Password required for cpanel [2019-04-20 07:11:47 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) >>> PASS .... [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< 230 User cpanel logged in [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) >>> TYPE I [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< 200 Type set to I [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Upload attempt #2 starting for /backup/weekly/2019-04-20/accounts/my_account.tar.gz to homes/cpanel/weekly/2019-04-20/accounts/my_account.tar.gz for destination: FTP [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) >>> PORT 000,000,000,000,134,26 [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< 200 PORT command successful [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) >>> FEAT [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< 211-Features: [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< EPRT [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< EPSV [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< MDTM [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< TVFS [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< MFMT [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< SIZE [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< MFF modify;UNIX.group;UNIX.mode; [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< REST STREAM [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*; [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< UTF8 [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< LANG en-US* [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< 211 End [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) >>> HELP ALLO [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< 214 Syntax: ALLO is not implemented (ignored) [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) >>> ALLO 36528282211 [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< 202 No storage allocation necessary [2019-04-20 07:11:49 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) >>> STOR homes/cpanel/weekly/2019-04-20/accounts/my_account.tar.gz [2019-04-20 07:11:53 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) <<< 150 Opening BINARY mode data connection for homes/cpanel/weekly/2019-04-20/accounts/my_account.tar.gz [2019-04-20 09:11:56 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3b45be8) >>> ?ABOR [2019-04-20 09:11:56 +0100] info [cpbackup_transporter] Net::FTP: Net::Cmd::getline(): unexpected EOF on command channel: Connection reset by peer at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/5.28.0/Net/FTP/dataconn.pm line 82. [2019-04-20 09:11:56 +0100] info [cpbackup_transporter] Net::FTP: Net::Cmd::_is_closed(): unexpected EOF on command channel: at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/5.28.0/Net/FTP/dataconn.pm line 49. [2019-04-20 09:11:56 +0100] info [cpbackup_transporter] put( /backup/weekly/2019-04-20/accounts/my_account.tar.gz, homes/cpanel/weekly/2019-04-20/accounts/my_account.tar.gz ) FAILED [2019-04-20 09:11:56 +0100] info [cpbackup_transporter] [Net::FTP] Connection closed [2019-04-20 09:11:56 +0100] warn [cpbackup_transporter] Upload attempt failed: [Net::FTP] Connection closed at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 30. Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x23f18c8), "Upload attempt failed: [Net::FTP] Connection closed") called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 641 Cpanel::Backup::Queue::transport_backup::attempt_to_upload_file(Cpanel::Backup::Queue::transport_backup=HASH(0x23278a8), Cpanel::Transport::Files::FTP=HASH(0x33c7798), "/backup/weekly/2019-04-20/accounts/my_account.tar.gz", "homes/cpanel/weekly/2019-04-20/accounts/my_account.tar.gz", Cpanel::LoggerAdapter=HASH(0x23f18c8)) called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 325 Cpanel::Backup::Queue::transport_backup::process_task(Cpanel::Backup::Queue::transport_backup=HASH(0x23278a8), cPanel::TaskQueue::Task=HASH(0x33bee58), Cpanel::LoggerAdapter=HASH(0x23f18c8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/cPanel/TaskQueue.pm line 625 eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/cPanel/TaskQueue.pm line 628 cPanel::TaskQueue::__ANON__() called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/cPanel/StateFile.pm line 233 eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/cPanel/StateFile.pm line 233 cPanel::StateFile::Guard::call_unlocked(cPanel::StateFile::Guard=HASH(0x3393218), CODE(0x33b0958)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/cPanel/TaskQueue.pm line 633 cPanel::TaskQueue::process_next_task(cPanel::TaskQueue=HASH(0x33b1000)) called at /usr/local/cpanel/bin/cpbackup_transporter line 1000 eval {...} called at /usr/local/cpanel/bin/cpbackup_transporter line 165 [2019-04-20 09:11:56 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< 220 NASFTPD Turbo station 1.3.5a Server (ProFTPD) [2019-04-20 09:11:56 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) >>> USER cpanel [2019-04-20 09:11:56 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< 331 Password required for cpanel [2019-04-20 09:11:56 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) >>> PASS .... [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< 230 User cpanel logged in [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) >>> TYPE I [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< 200 Type set to I [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Upload attempt #3 starting for /backup/weekly/2019-04-20/accounts/my_account.tar.gz to homes/cpanel/weekly/2019-04-20/accounts/my_account.tar.gz for destination: FTP [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) >>> PORT 000,000,000,000,214,144 [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< 200 PORT command successful [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) >>> FEAT [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< 211-Features: [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< EPRT [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< EPSV [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< MDTM [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< TVFS [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< MFMT [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< SIZE [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< MFF modify;UNIX.group;UNIX.mode; [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< REST STREAM [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*; [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< UTF8 [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< LANG en-US* [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< 211 End [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) >>> HELP ALLO [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< 214 Syntax: ALLO is not implemented (ignored) [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) >>> ALLO 36528282211 [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< 202 No storage allocation necessary [2019-04-20 09:11:57 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) >>> STOR homes/cpanel/weekly/2019-04-20/accounts/my_account.tar.gz [2019-04-20 09:11:59 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) <<< 150 Opening BINARY mode data connection for homes/cpanel/weekly/2019-04-20/accounts/my_account.tar.gz [2019-04-20 11:12:05 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15e0) >>> ?ABOR [2019-04-20 11:12:05 +0100] info [cpbackup_transporter] Net::FTP: Net::Cmd::getline(): unexpected EOF on command channel: Connection reset by peer at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/5.28.0/Net/FTP/dataconn.pm line 82. [2019-04-20 11:12:05 +0100] info [cpbackup_transporter] Net::FTP: Net::Cmd::_is_closed(): unexpected EOF on command channel: at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/5.28.0/Net/FTP/dataconn.pm line 49. [2019-04-20 11:12:05 +0100] info [cpbackup_transporter] put( /backup/weekly/2019-04-20/accounts/my_account.tar.gz, homes/cpanel/weekly/2019-04-20/accounts/my_account.tar.gz ) FAILED [2019-04-20 11:12:05 +0100] info [cpbackup_transporter] [Net::FTP] Connection closed [2019-04-20 11:12:05 +0100] warn [cpbackup_transporter] Upload attempt failed: [Net::FTP] Connection closed at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 30. Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x23f18c8), "Upload attempt failed: [Net::FTP] Connection closed") called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 641 Cpanel::Backup::Queue::transport_backup::attempt_to_upload_file(Cpanel::Backup::Queue::transport_backup=HASH(0x23278a8), Cpanel::Transport::Files::FTP=HASH(0x33c7798), "/backup/weekly/2019-04-20/accounts/my_account.tar.gz", "homes/cpanel/weekly/2019-04-20/accounts/my_account.tar.gz", Cpanel::LoggerAdapter=HASH(0x23f18c8)) called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 325 Cpanel::Backup::Queue::transport_backup::process_task(Cpanel::Backup::Queue::transport_backup=HASH(0x23278a8), cPanel::TaskQueue::Task=HASH(0x33bee58), Cpanel::LoggerAdapter=HASH(0x23f18c8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/cPanel/TaskQueue.pm line 625 eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/cPanel/TaskQueue.pm line 628 cPanel::TaskQueue::__ANON__() called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/cPanel/StateFile.pm line 233 eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/cPanel/StateFile.pm line 233 cPanel::StateFile::Guard::call_unlocked(cPanel::StateFile::Guard=HASH(0x3393218), CODE(0x33b0958)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/cPanel/TaskQueue.pm line 633 cPanel::TaskQueue::process_next_task(cPanel::TaskQueue=HASH(0x33b1000)) called at /usr/local/cpanel/bin/cpbackup_transporter line 1000 eval {...} called at /usr/local/cpanel/bin/cpbackup_transporter line 165 [2019-04-20 11:12:05 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15c8) <<< 220 NASFTPD Turbo station 1.3.5a Server (ProFTPD) [2019-04-20 11:12:05 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15c8) >>> USER cpanel [2019-04-20 11:12:05 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15c8) <<< 331 Password required for cpanel [2019-04-20 11:12:05 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15c8) >>> PASS .... [2019-04-20 11:12:06 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15c8) <<< 230 User cpanel logged in [2019-04-20 11:12:06 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15c8) >>> TYPE I [2019-04-20 11:12:06 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x3ab15c8) <<< 200 Type set to I [2019-04-20 11:12:06 +0100] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2019-04-20 11:12:06 +0100] info [cpbackup_transporter] cpbackup_transporter - Processing next task [2019-04-20 11:12:06 +0100] info [cpbackup_transporter] Instantiating Object [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 220 NASFTPD Turbo station 1.3.5a Server (ProFTPD) [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) >>> USER cpanel [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 331 Password required for cpanel [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) >>> PASS .... [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 230 User cpanel logged in [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) >>> TYPE I [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 200 Type set to I [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Starting a "copy_backup_metadata" operation on the "FTP" destination ID "SQeqwben4z7qA1PoSZL3H0rJ". [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Base path for destination is homes/cpanel/ [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Uploading backup metadata file /backup/weekly/2019-04-20/accounts/.master.meta to FTP [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Validating destination path homes/cpanel/2019-04-20/accounts/ [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) >>> PORT 000,000,000,000,222,221 [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 200 PORT command successful [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) >>> LIST homes/cpanel/2019-04-20/accounts/ [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 150 Opening BINARY mode data connection for file list [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 450 homes/cpanel/2019-04-20/accounts/: No such file or directory [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Making Path homes/cpanel/2019-04-20/accounts/ [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) >>> MKD homes/cpanel/2019-04-20/accounts/ [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 550 homes/cpanel/2019-04-20/accounts/: No such file or directory [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) >>> MKD homes [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 550 homes: Forbidden filename [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) >>> MKD homes/cpanel [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 550 homes/cpanel: File exists [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) >>> MKD homes/cpanel/2019-04-20 [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 257 "/homes/cpanel/2019-04-20" - Directory successfully created [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) >>> MKD /homes/cpanel/2019-04-20/accounts [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 257 "/homes/cpanel/2019-04-20/accounts" - Directory successfully created [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) >>> MKD /homes/cpanel/2019-04-20/accounts/ [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 257 "/homes/cpanel/2019-04-20/accounts" - Directory successfully created [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Path creation successful [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Uploading backup metadata /backup/weekly/2019-04-20/accounts/.master.meta to homes/cpanel/2019-04-20/accounts/.master.meta (from 2019-04-20/accounts/.master.meta) [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Attempting to upload /backup/weekly/2019-04-20/accounts/.master.meta to homes/cpanel/2019-04-20/accounts/.master.meta for destination: FTP [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Upload attempt #1 starting for /backup/weekly/2019-04-20/accounts/.master.meta to homes/cpanel/2019-04-20/accounts/.master.meta for destination: FTP [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) >>> PORT 000,000,000,000,196,172 [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 200 PORT command successful [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) >>> FEAT [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 211-Features: [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< EPRT [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< EPSV [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< MDTM [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< TVFS [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< MFMT [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< SIZE [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< MFF modify;UNIX.group;UNIX.mode; [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< REST STREAM [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*; [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< UTF8 [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< LANG en-US* [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 211 End [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) >>> HELP ALLO [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 214 Syntax: ALLO is not implemented (ignored) [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) >>> ALLO 598 [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 202 No storage allocation necessary [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) >>> STOR homes/cpanel/2019-04-20/accounts/.master.meta [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 150 Opening BINARY mode data connection for homes/cpanel/2019-04-20/accounts/.master.meta [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x393a710) <<< 226 Transfer complete [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] put( /backup/weekly/2019-04-20/accounts/.master.meta, homes/cpanel/2019-04-20/accounts/.master.meta ) [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Successful transfer of /backup/weekly/2019-04-20/accounts/.master.meta to homes/cpanel/2019-04-20/accounts/.master.meta for destination FTP [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] cpbackup_transporter - Processing next task [2019-04-20 11:12:07 +0100] info [cpbackup_transporter] Instantiating Object [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c7b40) <<< 220 NASFTPD Turbo station 1.3.5a Server (ProFTPD) [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c7b40) >>> USER cpanel [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c7b40) <<< 331 Password required for cpanel [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c7b40) >>> PASS .... [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c7b40) <<< 230 User cpanel logged in [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c7b40) >>> TYPE I [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c7b40) <<< 200 Type set to I [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Starting a "prune" operation on the "FTP" destination ID "SQeqwben4z7qA1PoSZL3H0rJ". [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Base path for destination is homes/cpanel/ [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Performing prune operation, retaining 2 items on: FTP [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c7b40) >>> PORT 000,000,000,000,185,158 [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c7b40) <<< 200 PORT command successful [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c7b40) >>> LIST homes/cpanel/weekly [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c7b40) <<< 150 Opening BINARY mode data connection for file list [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c7b40) <<< 226 Transfer complete [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c7b40) >>> PORT 000,000,000,000,156,254 [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c7b40) <<< 200 PORT command successful [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c7b40) >>> LIST homes/cpanel/weekly/2019-04-20 [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c7b40) <<< 150 Opening BINARY mode data connection for file list [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] Net::FTP=GLOB(0x33c7b40) <<< 226 Transfer complete [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2019-04-20 11:12:08 +0100] info [cpbackup_transporter] cpbackup_transporter - Processing next task [2019-04-20 11:12:09 +0100] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2019-04-20 11:12:09 +0100] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 299s for new tasks [2019-04-20 11:12:10 +0100] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2019-04-20 11:12:10 +0100] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 298s for new tasks [2019-04-20 11:17:08 +0100] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 0s for new tasks [2019-04-20 11:17:09 +0100] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2019-04-20 11:17:09 +0100] info [cpbackup_transporter] cpbackup_transporter - Exiting - the queue has been emptied; no more work to do after waiting for 300s [2019-04-20 11:17:09 +0100] info [cpbackup_transporter] cPanel Backup Transporter Queue Daemon is being stopped.

Comments

4 comments

Date Votes
  • cPanelMichael
    Hello @amstel, Can you open a
    0
  • amstel
    Hi Michael, My Support Request ID is: 12083927
    0
  • amstel
    It seems that the problem was related to Proftpd on my NAS. I switched to a different SFTP server and now all backups are transfered without problems. Thank you for your help.
    0
  • cPanelMichael
    Hello @amstel, I'm glad to see you were able to get it sorted out. Thank you for sharing the outcome.
    0

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