Server time incorrect after reboot

TDP

• May 06, 2019 15:05

Hello, I have cPanel/WHM 78.0.21 installed on a CloudLinux 7.6 VPS. The CloudLinux installation is a conversion from a CentOS 7 minimal installation. However, every time I reboot the server, the time is incorrect, and I must sync it with the time server through WHM. Is there a reason why this is occurring? Is there a NTP package I must install, or should cPanel/WHM be doing this automatically? Thanks

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  GOT

  • May 06, 2019 20:24

  This is often the case if the time is wrong on the vm host node. You can run yum install ntp service ntpd start chkcofig ntpd on To keep the time synced automatically.

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  TDP

  • May 06, 2019 21:24

  This is often the case if the time is wrong on the vm host node. You can run yum install ntp service ntpd start chkcofig ntpd on To keep the time synced automatically.

  
  Thanks for your reply GOT. I tried installing NTP and disabling Chronyd however the time still would not sync. I reverted back to using Chrony and it appears that it is unable to reach any time servers even after disabling the firewall on the VPS. I'm beginning to believe this is an issue on my VPS providers end and have opened a ticket with them. I'll post back here though if I continue having difficulty after ruling out my VPS provider's network as the issue.

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  httpdocs

  • May 07, 2019 12:52

  Thanks for your reply GOT. I tried installing NTP and disabling Chronyd however the time still would not sync. I reverted back to using Chrony and it appears that it is unable to reach any time servers even after disabling the firewall on the VPS. I'm beginning to believe this is an issue on my VPS providers end and have opened a ticket with them. I'll post back here though if I continue having difficulty after ruling out my VPS provider's network as the issue.

  
  This is because of the attack on the ntp port. Most of the time this port is closed by hosting/server provider. Your issue is from the server node.

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  cPanelMichael

  • May 07, 2019 18:49

  Hello @TDP, Let us know the outcome once your VPS provider responds. Thank you.

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  TDP

  • May 18, 2019 03:42

  Hi, Sorry for the late reply. I did get an update from my hosting provider. They said as the main IP for my VPS is going over Voxility for DDoS protection, the NTP port is indeed closed.

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