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Message Delivery Failure - Mail Delivery System

ItBrizo
While sending mails, some domains are not delivered and we get the error mail next day mentioning -------------------------------- This is an automatically generated Delivery Status Notification. Delivery to the following recipients was aborted after 19.3 hour(s): Reason: There was an error while attempting to deliver your message with [Subject: "Email Delivery"> to . It has been in queue too long, and will not attempt delivery again. --------------------------------- I had checked with SPF / DKIM / DMARC records and all are perfect. This happens for few domains only. Hope any one can assist on this. Thanks.

Comments

7 comments

Date Votes
  • omidsolo
    Paste the error code, usually in the DAT attached file
    0
  • ItBrizo
    -------- Forwarded Message -------- From: 57 2019 <> X-Account-Key: account1 X-UIDL: UID7716-1513422072 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: X-Kaspersky: Checking Return-Path: <> Delivered-To: xxxil@xxxxxglobal.com Received: from s192-169-136-123.secureserver.net by s192-169-136-123.secureserver.net with LMTP id iLzJACryzFykXAAAPuZyFA (envelope-from <>) for ; Sat, 04 May 2019 07:30:10 +0530 Return-path: <> Envelope-to: xxxil@xxxxxglobal.com Delivery-date: Sat, 04 May 2019 07:30:10 +0530 Received: from p3plsmtps2ded03.prod.phx3.secureserver.net ([208.109.80.60]:42328) by s192-169-136-123.secureserver.net with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.91) id 1hMjy5-0006B0-6q for xxxil@xxxxxglobal.com; Sat, 04 May 2019 07:30:09 +0530 Date: Fri, 03 May 2019 18:59:21 -0700 From: mailer-daemon@secureserver.net To: xxxil@xxxxxglobal.com Subject: Message Delivery Failure - Mail Delivery System MIME-Version: 1.0 Content-Type: multipart/report; boundary="------------I305M09060309060P_161615569351610" X-Spam-Status: No, score=2.4 X-Spam-Score: 24 X-Spam-Bar: ++ X-Ham-Report: Spam detection software, running on the system "s192-169-136-123.secureserver.net", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: This is an automatically generated Delivery Status Notification. Delivery to the following recipients was aborted after 19.3 hour(s): * rr.xxxxxkar@xxxlinxx.in Content analysis details: (2.4 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 SURBL_BLOCKED ADMINISTRATOR NOTICE: The query to SURBL was blocked. See DnsBlocklists - Spamassassin Wiki for more information. [URIs: tinypic.com] 0.0 RCVD_IN_MSPIKE_H3 RBL: Good reputation (+3) [208.109.80.60 listed in wl.mailspike.net] 0.8 BAYES_50 BODY: Bayes spam probability is 40 to 60% [score: 0.5000] 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See DnsBlocklists - Spamassassin Wiki for more information. [URIs: xxxlinxx.in] 0.0 HTML_MESSAGE BODY: HTML included in message 1.6 HTML_IMAGE_ONLY_24 BODY: HTML: images with 2000-2400 bytes of words 0.0 RCVD_IN_MSPIKE_WL Mailspike good senders X-Spam-Flag: NO This is an automatically generated Delivery Status Notification. Delivery to the following recipients was aborted after 19.3 hour(s): * r.xxxxxkar@xxxlinxx.in Reason: There was an error while attempting to deliver your message with [Subject: "Test Mail - Delivery Check"> to r.xxxxxkar@xxxlinxx.in
    . It has been in queue too long, and will not attempt delivery again.
    0
  • cPanelLauren
    It sounds like the remote server isn't accepting email from you. If you have root access to the server, what is the output from the following: exigrep 1hMjy5-0006B0-6q /var/log/exim_mainlog
    If you don't have root access to the server you'll need to reach out to your provider for further assistance.
    0
  • ItBrizo
    Hello, Thanks for your message. Pls find the below. --------------------------------------------------------------- 2019-05-04 07:30:01 1hMjy5-0006B0-6q H=server.example.net [208.109.xx.xx]:42328 Warning: Message has been scanned: no virus or other harmful content was found 2019-05-04 07:30:09 1hMjy5-0006B0-6q H=server.example.net [208.109.xx.xx]:42328 Warning: "SpamAssassin as example detected message as NOT spam (2.4)" 2019-05-04 07:30:09 1hMjy5-0006B0-6q <= <> H=server.example.net [208.109.xx.xx]:42328 P=esmtps X=TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no S=11106 T="Message Delivery Failure - Mail Delivery System" for someusr@example.com 2019-05-04 07:30:09 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1hMjy5-0006B0-6q 2019-05-04 07:30:10 1hMjy5-0006B0-6q => ezhil R=virtual_user T=dovecot_virtual_delivery C="250 2.0.0 iLzJACryzFykXAAAPuZyFA Saved" 2019-05-04 07:30:10 1hMjy5-0006B0-6q => |/usr/local/cpanel/bin/autorespond someusr@example.com /home/example/.autorespond (someusr@example.com) R=virtual_aliases_nostar T=virtual_address_pipe 2019-05-04 07:30:10 1hMjy5-0006B0-6q Completed
    ---------------------------------------------------------------------- Thanks
    0
  • cPanelLauren
    Based on this I'd suggest talking to your provider, it looks like you're using their mailserver to send/receive mail and it's failing your messages without providing a reason. I'd suggest ensuring that you have the items discussed here: How to Keep your Email Out of the Spam Folder - cPanel Knowledge Base - cPanel Documentation added correctly and in your case you'll need to ensure that your SPF record includes the provider's mailservers.
    0
  • ItBrizo
    Hello, I checked with 3rd party tool wormly.com/test-smtp-server' It shows, ------------------------------------------------------------- Resolving hostname... Connecting... Connection: opening to mail.example.com:25, timeout=300, options=array ( ) Connection: opened SERVER -> CLIENT: xxxxx.secureserver.net ESMTP Exim 4.91 #1 Thu, 09 May 2019 10:04:19 +0530 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail. CLIENT -> SERVER: EHLO tools.wormly.com SERVER -> CLIENT: xxxxx.secureserver.net Hello tools.wormly.com [96.126.xxx.xxx] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-STARTTLS 250 HELP CLIENT -> SERVER: STARTTLS SERVER -> CLIENT: 220 TLS go ahead CLIENT -> SERVER: EHLO tools.wormly.com SERVER -> CLIENT: xxxxx.secureserver.net Hello tools.wormly.com [96.126.xxx.xxx] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN 250 HELP CLIENT -> SERVER: MAIL FROM: SERVER -> CLIENT: 250 OK CLIENT -> SERVER: RCPT TO: SERVER -> CLIENT: 550-Please turn on SMTP Authentication in your mail client. tools.wormly.com 550-[96.126.xxx.xxx]:42080 is not permitted to relay through this server 550 without authentication. SMTP ERROR: RCPT TO command failed: 550-Please turn on SMTP Authentication in your mail client. tools.wormly.com 550-[96.126.xxx.xxx]:42080 is not permitted to relay through this server 550 without authentication. CLIENT -> SERVER: QUIT SERVER -> CLIENT: 221 xxxxx.secureserver.net closing connection Connection: closed 2019-05-09 04:34:39 SMTP Error: The following recipients failed: someusr@example.in: Please turn on SMTP Authentication in your mail client. tools.wormly.com [96.126.xxx.xxx]:42080 is not permitted to relay through this server without authentication. Message sending failed. -------------------------------------------------------------
    Thanks.
    0
  • cPanelLauren
    This still looks like an issue with your provider's smarthost configuration. Have you discussed this issue with them? Thanks!
    0

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