Backup button missing

Jimbo Hill

• May 07, 2019 13:01

Hello, I like the flexibility of CPanel but the version I am using does not have a backup button or a backup wizard button in File Manager for some reason. I have a website is it possible the hosting service removed the buttons? Thank you.

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  cPanelMichael

  • May 07, 2019 19:32

  Hello @Jimbo Hill, The backup features are not available from within cPanel >> File Manager. Instead, you can find them at cPanel >> Home >> Files >> Backup Wizard. Let me know if this helps. Thank you.

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  Jimbo17##

  • July 30, 2019 12:19

  Do I need the hosts permission before entering the cPanel interface? How do I enter the cPanel interface? All of my products are located in the shopping cart side of the website. Thanks Jim

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  cPanelMichael

  • July 31, 2019 17:59

  Hi Jim, That depends. Did you purchase hosting from a web hosting provider? If so, did they provide you with information about how to access cPanel? Thank you.

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