Second Account redirects to same URL

mromero29

• May 09, 2019 01:14

Hi all, I have been working through an issue that I just cannot resolve. I created my first WHM/Cpanel account pointing to my URL (registar is godaddy). Went through the entire process of setting up the account, passwords, nameservers, etc. Added these nameservers (ns1, ns2) to Godaddy along with the WHM/Cpanel IP address. Works just fine. I recently purchased a new URL (with godaddy) went through the same process as above, and created a second (new) account on the WHM/Cpanel. If I attempt the new URL it directs me to my first URL. Am I missing a step, maybe two. Please help. I can go to the new cPanel for the new URL, but the site is not reachable.

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  dalem

  • May 09, 2019 12:31

  redirection enabled in godaddy domain registration? Or redirection set up in your cpanel account? all that I can think of for the why

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  cPanelMichael

  • May 10, 2019 16:28

  Hello @mromero29, Can you confirm if you followed the steps provided on the document below? How to Set Up Nameservers in a cPanel Environment - cPanel Knowledge Base - cPanel Documentation Thank you.

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