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SSL / TLS errors

Raw333
Hi to everyone - I'm in process of updating SSL certs with 'Lets Encrypt'. Running into this error... here is log. Any help is appreciated... Log for the AutoSSL run for "example": Tuesday, May 7, 2019 3:29:36 PM GMT-0700 (Let"s Encrypt") 3:29:36 PM AutoSSL"s configured provider is "Let"s Encrypt"". Checking websites for "example" " 3:29:36 PM Analyzing "example.com" " 3:29:36 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 3:29:36 PM Performing DCV (Domain Control Validation) " 3:29:36 PM Local HTTP DCV OK: example.com Local HTTP DCV OK: www.example.com Local HTTP DCV OK: mail.example.com Local HTTP DCV OK: cpanel.example.com Local HTTP DCV OK: webdisk.example.com Local HTTP DCV OK: webmail.example.com 3:29:36 PM Analyzing "example.com""s DCV results " 3:29:36 PM No CAA record added because there is no CAA record from another provider in the DNS for example.com. 3:29:39 PM "Let"s Encrypt"" HTTP DCV OK: webmail.example.com "Let"s Encrypt"" HTTP DCV OK: webdisk.example.com "Let"s Encrypt"" HTTP DCV OK: cpanel.example.com "Let"s Encrypt"" HTTP DCV OK: mail.example.com "Let"s Encrypt"" HTTP DCV OK: www.example.com "Let"s Encrypt"" HTTP DCV OK: example.com AutoSSL will request a new certificate. 3:29:39 PM The system will attempt to renew the SSL certificate for the website (example.com: example.com www.example.com mail.example.com webmail.example.com cpanel.example.com webdisk.example.com). WARN Undefined subroutine &Cpanel::AcctUtils::Domain::getdomain called at /var/cpanel/perl/Cpanel/SSL/Auto/Provider/LetsEncrypt/RegisteredDomains.pm line 94. 3:29:39 PM The system has completed the AutoSSL check for "example"

Comments

5 comments

Date Votes
  • cPanelLauren
    Hi @Raw333 I've seen this behavior occur when the letsencrypt rpm hasn't updated. Could you first run this to find out the version of the package you have: rpm -qa |grep letsencrypt
    Then run the following to force it to update: /scripts/install_lets_encrypt_autossl_provider
    And provide the results of both in response?
    0
  • Raw333
    Yes, thank you. cpanel-letsencrypt-2.24-1.1.noarch [root@vps ~]# ^C [root@vps ~]# /scripts/install_lets_encrypt_autossl_provider Loaded plugins: fastestmirror, universal-hooks Loading mirror speeds from cached hostfile * EA4: 208.43.108.66 * cpanel-addons-production-feed: 208.43.108.66 * cpanel-plugins: 208.43.108.66 Resolving Dependencies --> Running transaction check ---> Package cpanel-letsencrypt.noarch 0:2.24-1.1 will be updated ---> Package cpanel-letsencrypt.noarch 0:2.25-1.3 will be an update --> Finished Dependency Resolution Total download size: 37 k Downloading packages: Delta RPMs disabled because /usr/bin/applydeltarpm not installed. Running transaction check Running transaction test Transaction test succeeded Running transaction Updating : cpanel-letsencrypt-2.25-1.3.noarch 1/2 Cleanup : cpanel-letsencrypt-2.24-1.1.noarch 2/2 Verifying : cpanel-letsencrypt-2.25-1.3.noarch 1/2 Verifying : cpanel-letsencrypt-2.24-1.1.noarch 2/2 Complete!
    0
  • cPanelLauren
    So now, you should have cpanel-letsencrypt-2.25-1.3.noarch can you tell me if the AutoSSL process completes without the error?
    0
  • Raw333
    Perfect... First time working from command line too. It worked! All sites are https... Thanks so much for your time and efforts. Russell
    0
  • cPanelLauren
    Hi @Raw333 I'm really glad to hear that! Thank you for letting us know :)
    0

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