cPhulkd process did not start after restart

Elizabeta

• May 10, 2019 03:26

Hello, I have cPanel and dns version 78.0.21 and cphulk process after restart of dns server did not start. In messages: [root@dns2 log]# grep "cphulkd" messages May 7 08:03:33 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start. May 7 08:03:44 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start. May 10 09:42:50 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start. May 10 09:43:02 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start. May 10 09:48:21 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start. May 10 09:53:35 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start. May 10 09:58:50 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start. May 10 10:05:08 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start. May 10 10:10:23 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start. May 10 10:15:39 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start. Just after some time 10.21 cphulk start. Now is ok. Why this was happend? Best regards, Elizabeta

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  GOT

  • May 10, 2019 18:37

  Hard to say really. I would suggest another restart and see if it does it again. You also might want to look at Service Manager in WHM and make sure it looks like this - Removed - Also are you close to running out of disk space?

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  cPanelMichael

  • May 10, 2019 22:22

  Hello @Elizabeta, There's a case included with cPanel & WHM version 80 to address an issue similar to what you have reported: Fixed case CPANEL-26599: Make cPHulkd responsible for restarting the cPHulkd dbprocessor if cphulkd_db.sock is missing. In the meantime, the temporary workaround is to disable cphulkd in the Dormant services section under the Software tab in WHM >> Tweak Settings. Let me know if this helps. Thank you.

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  Elizabeta

  • May 17, 2019 12:02

  Hello Michael, Thank you for your instruction. When I upgrade to version 80 in the future, should I again enable cphulkd in the Dormant services section under the Software tab in WHM >> Tweak Settings? Best regards, Elizabeta

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  cPanelMichael

  • May 17, 2019 17:17

  Thank you for your instruction. When I upgrade to version 80 in the future, should I again enable cphulkd in the Dormant services section under the Software tab in WHM >> Tweak Settings?

  
  Yes. Thanks!

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  Tearabite

  • May 24, 2019 03:17

  Thanks! you saved me from opening a ticket with my host.. Can someone explain the ramifications of having cphulkd disabled in the dormant services of the Tweaks section?

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  cPanelMichael

  • May 29, 2019 18:07

  Hello @Tearabite, Here's a quote from this option's description in WHM >> Tweak Settings: [QUOTE] Use of the dormant service feature will decrease memory use. When a service is idle for 5 minutes, it will unload itself from memory, leaving a tiny "listening" service in place. The reduction in memory consumption is offset by a delay in fulfilling the initial request when dormant since full service must then be activated.
  cPanel & WHM version 80 is now published to the RELEASE tier, so you may want to consider upgrading your server to version 80 rather than disabling cphulkd under the Dormant services option in WHM >> Tweak Settings. Thank you.

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