Password Reset Issue (Partnerlogin, Ticketsystem, ...)

easyswiss

• May 13, 2019 12:53

The password reset for the following areas does not work since 2 weeks: - Ticketsystem (accounts.cpanel.net and tickets.cpanel.net) - Partnerlogin (manage2.cpanel.net) There is no mail received, account exists.

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  Infopro

  • May 13, 2019 19:07

  Greetings, I've moved your thread to the Partners forum. I've also reached out to see what I can find out about this for you.

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  Infopro

  • May 13, 2019 19:18

  Partnerlogin (manage2.cpanel.net)

  
  I was able to reset my password in manage2 as epected. Could you please let me know which Partner Account your email is associated with? Your forums email is associated with a normal store account, not a Partner Account. Edit: I've located the account.

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  Infopro

  • May 13, 2019 19:24

  The password reset for the following areas does not work since 2 weeks:

  
  You'll need to use the email asscociated wih your Partner Account to reset your passord. I've spoken to Customer Service about this and they tell me you've also got a ticket open. They should be able to help you resolve this from there. Thanks.

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