[CPANEL-27373] Needed system RPMs were not installed: perl-File-Copy-Recursive

jndawson

May 14, 2019 18:27

We had one of our servers spit out an error when updating to v.80 last night. Sysup: Needed system RPMs were not installed: perl-File-Copy-Recursive
Reran update manually, same result. Checked the referenced doc: For more information about this error and guidance on how to resolve the error, go to https://go.cpanel.net/sysupfailed.
Followed instructions: Open the /etc/yum.conf file with a text editor and remove the required package from the exclude line.
Edited this line to remove 'perl*' (commented out original):

exclude=bind-chroot courier* dovecot* exim* filesystem httpd* mod_ssl* mydns* nsd* p0f perl* php* proftpd* pure-ftpd* spamassassin* squirrelmail*

Next instruction: Save your changes and run the RPM installation process again.
Re-ran update, still got the same error. Tried to install related RPM, which doesn't exist. Installed the perl module using whm > software. Out of curiosity, checked /etc/yum/conf. This line had been restored; the commented-out line still intact:

exclude=bind-chroot courier* dovecot* exim* filesystem httpd* mod_ssl* mydns* nsd* p0f perl* php* proftpd* pure-ftpd* spamassassin* squirrelmail*
#exclude=bind-chroot courier* dovecot* exim* filesystem httpd* mod_ssl* mydns* nsd* p0f perl* php* proftpd* pure-ftpd* spamassassin* squirrelmail*

Using webmin, checked installation:

Package name cpanel-perl-528-File-Copy-Recursive
Update system YUM
Package description CPAN module - Perl extension for recursively copying files and
Current state Running latest 0.44-1.cp1178
Installed version 0.44-1.cp1178
Available version 0.44-1.cp1178
Installation source Installed

Re-ran update, still getting error, and this:

checkyum version 22.3  (excludes: bind-chroot kernel perl ruby)
checkyum version 22.3  (excludes: bind-chroot kernel perl)
Loaded plugins: fastestmirror, security, universal-hooks
Setting up Install Process
Loading mirror speeds from cached hostfile
 * EA4: 206.130.99.76
 * cpanel-addons-production-feed: 206.130.99.76
 * cpanel-plugins: 206.130.99.76
 * atomic: www6.atomicorp.com
 * base: mirrors.xmission.com
 * elrepo: ftp.osuosl.org
 * extras: mirror.linuxfix.com
 * rpmforge: mirror.chpc.utah.edu
 * updates: ftp.osuosl.org
No package perl-File-Copy-Recursive available.
Error: Nothing to do
(XID 23c8er) The system failed to execute yum with the arguments "--assumeyes --config /etc/yum.conf install perl-File-Copy-Recursive" because of an error: The "/usr/bin/yum --assumeyes --config /etc/yum.conf install perl-File-Copy-Recursive" command (process 16444) reported error number 1 when it ended. : Error: Nothing to do
checkyum version 22.3  (excludes: bind-chroot perl ruby)
E Sysup: Needed system RPMs were not installed: perl-File-Copy-Recursive

And, from the log:

[2019-05-14 15:51:18 -0700]   checkyum version 22.3  (excludes: bind-chroot kernel perl)
[2019-05-14 15:51:18 -0700]   Starting yum execution "--assumeyes --config /etc/yum.conf install perl-File-Copy-Recursive".
[2019-05-14 15:51:19 -0700]   Loaded plugins: fastestmirror, security, universal-hooks
[2019-05-14 15:51:19 -0700]   Setting up Install Process
[2019-05-14 15:51:19 -0700]   Loading mirror speeds from cached hostfile
[2019-05-14 15:51:22 -0700]    * EA4: 206.130.99.76
[2019-05-14 15:51:22 -0700]    * cpanel-addons-production-feed: 206.130.99.76
[2019-05-14 15:51:22 -0700]    * cpanel-plugins: 206.130.99.76
[2019-05-14 15:51:22 -0700]    * atomic: www6.atomicorp.com
[2019-05-14 15:51:22 -0700]    * base: mirrors.xmission.com
[2019-05-14 15:51:22 -0700]    * elrepo: ftp.osuosl.org
[2019-05-14 15:51:22 -0700]    * extras: mirrors.usc.edu
[2019-05-14 15:51:22 -0700]    * rpmforge: mirror.chpc.utah.edu
[2019-05-14 15:51:22 -0700]    * updates: mirror.linuxfix.com
[2019-05-14 15:51:33 -0700]   No package perl-File-Copy-Recursive available.
[2019-05-14 15:51:34 -0700] W Error: Nothing to do
[2019-05-14 15:51:34 -0700]   Completed yum execution "--assumeyes --config /etc/yum.conf install perl-File-Copy-Recursive": in 15.797 second(s).
[2019-05-14 15:51:34 -0700] E (XID tdaqww) The system failed to execute yum with the arguments "--assumeyes --config /etc/yum.conf install perl-File-Copy-Recursive" because of an error: The "/usr/bin/yum --assumeyes --config /etc/yum.conf install perl-File-Copy-Recursive" command (process 24312) reported error number 1 when it ended. : Error: Nothing to do
[2019-05-14 15:51:34 -0700]   checkyum version 22.3  (excludes: bind-chroot perl ruby)
[2019-05-14 15:51:34 -0700] E Sysup: Needed system RPMs were not installed: perl-File-Copy-Recursive

What the heck, people?

Comments

13 comments

Infopro

May 15, 2019 01:04
Is this helpful? 58655
0
nyjimbo

May 15, 2019 13:41
Same error here. The system failed to update to the latest version of cPanel & WHM version 11.80 because it could not install basic requirements for cPanel & WHM. The specific failure was: Sysup: Needed system RPMs were not installed: perl-File-Copy-Recursive
0
greetingsc

May 15, 2019 14:43
Getting the same error here - this is what comes through in email after nightly update: --- cPanel & WHM failed to update The system failed to update to the latest version of cPanel & WHM version 11.80 because it could not install basic requirements for cPanel & WHM. The specific failure was: Sysup: Needed system RPMs were not installed: perl-File-Copy-Recursive --- The update does complete though - manually updated to 80.0.2 yesterday and though I got the errors it did complete the update, then in the nightly update last night it errored again but did update to 80.0.4
0
jndawson

May 15, 2019 15:23
Is this helpful?

Already noted that in the original post.
0
jndawson

May 15, 2019 15:24
The update does complete though - manually updated to 80.0.2 yesterday and though I got the errors it did complete the update, then in the nightly update last night it errored again but did update to 80.0.4

Same here, and it's on all our servers, now.
0
cPanelLauren

May 16, 2019 19:55
I believe this issue is related to an internal case we have open currently CPANEL-27373 - New Cpanel::Syspkgs rpm dependencies broken on perl-XXX packages on legacy perl588 servers A couple of things on this though: 1. In the case there is a workaround and it's as follows: Remove the perl* exclude from /etc/yum.conf, run 'yum reinstall perl' or 'yum install perl' and then run '/scripts/sysup'. 2. While the above workaround should fix the issue that rpm is a legacy package that was added for EA3 and the case is referencing removing it altogether, which is done in 82 but until then the workaround should resolve the issue. I'll update here when CPANEL-27373 is fixed and in RELEASE. Thanks!
0
jndawson

May 16, 2019 20:24
Used 'yum install perl'. Seems to have worked: [ root@cp3 ~># /scripts/sysup checkyum version 22.3 (excludes: bind-chroot kernel perl ruby) checkyum version 22.3 (excludes: bind-chroot kernel) info [sysup] Starting yum execution "--assumeyes --config /etc/yum.conf install perl-File-Copy-Recursive" Loaded plugins: fastestmirror, security, universal-hooks Setting up Install Process Loading mirror speeds from cached hostfile * EA4: 204.10.37.146 * cpanel-addons-production-feed: 204.10.37.146 * cpanel-plugins: 204.10.37.146 * atomic: www5.atomicorp.com * base: mirror.fileplanet.com * elrepo: elrepo.org * extras: mirror.web-ster.com * rpmforge: mirror.chpc.utah.edu * updates: mirror.sjc02.svwh.net Resolving Dependencies --> Running transaction check ---> Package perl-File-Copy-Recursive.noarch 0:0.38-4.el6 will be installed --> Finished Dependency Resolution Total download size: 22 k Downloading Packages: Running rpm_check_debug Running Transaction Test Transaction Test Succeeded Running Transaction Installing : perl-File-Copy-Recursive-0.38-4.el6.noarch 1/1 Verifying : perl-File-Copy-Recursive-0.38-4.el6.noarch 1/1 Complete! info [sysup] Completed yum execution "--assumeyes --config /etc/yum.conf install perl-File-Copy-Recursive" checkyum version 22.3 (excludes: bind-chroot perl ruby)
0
cPanelMichael

July 09, 2019 19:57
Hello, To update, here's the entry in the Release Tier on the link below:
0
Bestsupersite

February 27, 2020 17:00
Hello, can someone give me instructions on that how I can resolve this issue and to update my cPanel to the latest version??? I receive this when try to run update on my cPanel: System update process has started. "yum" reported error code "1" when it ended: w/ yum -y Loaded plugins: fastestmirror, rhnplugin, universal-hooks Error communicating with server. The message was: Error Message: No IP license found for 165.202.36.84 Explanation: An error has occurred while processing your request. If this problem persists please enter a bug report at cloudlinux.zendesk.com. If you choose to submit the bug report, please be sure to include details of what you were trying to do when this error occurred and details on how to reproduce this problem. There was an error communicating with CLN. CLN support will be disabled. Error communicating with server. The message was: Error Message: Please run rhn_register as root on this client Error Class Code: 9 Error Class Info: Invalid System Credentials. Explanation: An error has occurred while processing your request. If this problem persists please enter a bug report at cloudlinux.zendesk.com. If you choose to submit the bug report, please be sure to include details of what you were trying to do when this error occurred and details on how to reproduce this problem. Loading mirror speeds from cached hostfile * EA4: 185.53.12.144 * cpanel-addons-production-feed: 185.53.12.144 * cpanel-plugins: 185.53.12.144 * epel: mirrors.n-ix.net Resolving Dependencies --> Running transaction check ---> Package GraphicsMagick.x86_64 0:1.3.32-1.el7 will be updated ---> Package GraphicsMagick.x86_64 0:1.3.34-1.el7 will be an update ---> Package cpanel-analytics.noarch 0:1.3.6-5.1 will be updated ---> Package cpanel-analytics.noarch 0:1.3.6-8.1 will be an update ---> Package ea-apache24.x86_64 1:2.4.41-4.el7.cloudlinux will be updated ---> Package ea-apache24.x86_64 1:2.4.41-6.el7.cloudlinux will be an update --> Processing Dependency: ea-openssl11 >= 1:1.1.1d-1.el7.cloudlinux for package: 1:ea-apache24-2.4.41-6.el7.cloudlinux.x86_64 --> Processing Dependency: ea-openssl11-devel >= 1:1.1.1d-1.el7.cloudlinux for package: 1:ea-apache24-2.4.41-6.el7.cloudlinux.x86_64 --> Processing Dependency: ea-openssl11(x86-64) >= 1:1.1.1d-1.el7.cloudlinux for package: 1:ea-apache24-2.4.41-6.el7.cloudlinux.x86_64 ---> Package ea-apache24-config.noarch 2:1.0-158.el7.cloudlinux will be updated ---> Package ea-apache24-config.noarch 2:1.0-159.el7.cloudlinux will be an update ---> Package ea-apache24-config-runtime.noarch 2:1.0-158.el7.cloudlinux will be updated ---> Package ea-apache24-config-runtime.noarch 2:1.0-159.el7.cloudlinux will be an update ---> Package ea-apache24-devel.x86_64 1:2.4.41-4.el7.cloudlinux will be updated ---> Package ea-apache24-devel.x86_64 1:2.4.41-6.el7.cloudlinux will be an update ---> Package ea-apache24-mod_cgid.x86_64 1:2.4.41-4.el7.cloudlinux will be updated ---> Package ea-apache24-mod_cgid.x86_64 1:2.4.41-6.el7.cloudlinux will be an update ---> Package ea-apache24-mod_deflate.x86_64 1:2.4.41-4.el7.cloudlinux will be updated ---> Package ea-apache24-mod_deflate.x86_64 1:2.4.41-6.el7.cloudlinux will be an update ---> Package ea-apache24-mod_expires.x86_64 1:2.4.41-4.el7.cloudlinux will be updated ---> Package ea-apache24-mod_expires.x86_64 1:2.4.41-6.el7.cloudlinux will be an update ---> Package ea-apache24-mod_headers.x86_64 1:2.4.41-4.el7.cloudlinux will be updated ---> Package ea-apache24-mod_headers.x86_64 1:2.4.41-6.el7.cloudlinux will be an update ---> Package ea-apache24-mod_mpm_worker.x86_64 1:2.4.41-4.el7.cloudlinux will be updated ---> Package ea-apache24-mod_mpm_worker.x86_64 1:2.4.41-6.el7.cloudlinux will be an update ---> Package ea-apache24-mod_proxy.x86_64 1:2.4.41-4.el7.cloudlinux will be updated ---> Package ea-apache24-mod_proxy.x86_64 1:2.4.41-6.el7.cloudlinux will be an update ---> Package ea-apache24-mod_proxy_fcgi.x86_64 1:2.4.41-4.el7.cloudlinux will be updated ---> Package ea-apache24-mod_proxy_fcgi.x86_64 1:2.4.41-6.el7.cloudlinux will be an update ---> Package ea-apache24-mod_proxy_http.x86_64 1:2.4.41-4.el7.cloudlinux will be updated ---> Package ea-apache24-mod_proxy_http.x86_64 1:2.4.41-6.el7.cloudlinux will be an update ---> Package ea-apache24-mod_proxy_wstunnel.x86_64 1:2.4.41-4.el7.cloudlinux will be updated ---> Package ea-apache24-mod_proxy_wstunnel.x86_64 1:2.4.41-6.el7.cloudlinux will be an update ---> Package ea-apache24-mod_security2.x86_64 2:2.9.3-2.el7.cloudlinux.1 will be updated ---> Package ea-apache24-mod_security2.x86_64 2:2.9.3-4.el7.cloudlinux will be an update --> Processing Dependency: yajl for package: 2:ea-apache24-mod_security2-2.9.3-4.el7.cloudlinux.x86_64 --> Processing Dependency: libyajl.so.2()(64bit) for package: 2:ea-apache24-mod_security2-2.9.3-4.el7.cloudlinux.x86_64 ---> Package ea-apache24-mod_socache_memcache.x86_64 1:2.4.41-4.el7.cloudlinux will be updated ---> Package ea-apache24-mod_socache_memcache.x86_64 1:2.4.41-6.el7.cloudlinux will be an update ---> Package ea-apache24-mod_ssl.x86_64 1:2.4.41-4.el7.cloudlinux will be updated ---> Package ea-apache24-mod_ssl.x86_64 1:2.4.41-6.el7.cloudlinux will be an update ---> Package ea-apache24-mod_suexec.x86_64 1:2.4.41-4.el7.cloudlinux will be updated ---> Package ea-apache24-mod_suexec.x86_64 1:2.4.41-6.el7.cloudlinux will be an update ---> Package ea-apache24-mod_unique_id.x86_64 1:2.4.41-4.el7.cloudlinux will be updated ---> Package ea-apache24-mod_unique_id.x86_64 1:2.4.41-6.el7.cloudlinux will be an update ---> Package ea-apache24-tools.x86_64 1:2.4.41-4.el7.cloudlinux will be updated ---> Package ea-apache24-tools.x86_64 1:2.4.41-6.el7.cloudlinux will be an update ---> Package ea-apr.x86_64 1:1.7.0-2.el7.cloudlinux.1 will be updated ---> Package ea-apr.x86_64 1:1.7.0-3.el7.cloudlinux will be an update ---> Package ea-apr-devel.x86_64 1:1.7.0-2.el7.cloudlinux.1 will be updated ---> Package ea-apr-devel.x86_64 1:1.7.0-3.el7.cloudlinux will be an update ---> Package ea-apr-util.x86_64 1:1.6.1-4.el7.cloudlinux.1 will be updated ---> Package ea-apr-util.x86_64 1:1.6.1-5.el7.cloudlinux will be an update ---> Package ea-apr-util-devel.x86_64 1:1.6.1-4.el7.cloudlinux.1 will be updated ---> Package ea-apr-util-devel.x86_64 1:1.6.1-5.el7.cloudlinux will be an update ---> Package ea-cpanel-tools.x86_64 1:1.0-25.el7.cloudlinux will be updated ---> Package ea-cpanel-tools.x86_64 1:1.0-26.el7.cloudlinux will be an update ---> Package ea-libcurl.x86_64 1:7.67.0-2.el7.cloudlinux will be updated ---> Package ea-libcurl.x86_64 1:7.67.0-3.el7.cloudlinux will be an update ---> Package ea-libnghttp2.x86_64 1:1.40.0-1.el7.cloudlinux will be updated ---> Package ea-libnghttp2.x86_64 1:1.40.0-2.el7.cloudlinux will be an update ---> Package ea-libnghttp2-devel.x86_64 1:1.40.0-1.el7.cloudlinux will be updated ---> Package ea-libnghttp2-devel.x86_64 1:1.40.0-2.el7.cloudlinux will be an update ---> Package ea-nghttp2.x86_64 1:1.40.0-1.el7.cloudlinux will be updated ---> Package ea-nghttp2.x86_64 1:1.40.0-2.el7.cloudlinux will be an update ---> Package ea-php70-libc-client.x86_64 1:2007f-14.el7.cloudlinux will be updated ---> Package ea-php70-libc-client.x86_64 1:2007f-17.el7.cloudlinux will be an update ---> Package ea-php70-php-bcmath.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-bcmath.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-bz2.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-bz2.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-calendar.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-calendar.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-cli.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-cli.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-common.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-common.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-curl.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-curl.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-devel.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-devel.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-enchant.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-enchant.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-exif.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-exif.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-fileinfo.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-fileinfo.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-fpm.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-fpm.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-ftp.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-ftp.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-gd.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-gd.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-gettext.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-gettext.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-gmp.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-gmp.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-iconv.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-iconv.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-imap.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-imap.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-litespeed.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-litespeed.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-mbstring.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-mbstring.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-mcrypt.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-mcrypt.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-mysqlnd.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-mysqlnd.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-opcache.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-opcache.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-pdo.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-pdo.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-posix.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-posix.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-snmp.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-snmp.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-soap.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-soap.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-sockets.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-sockets.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-xml.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-xml.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-xmlrpc.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-xmlrpc.x86_64 1:7.0.33-12.el7.cloudlinux will be an update ---> Package ea-php70-php-zip.x86_64 1:7.0.33-11.el7.cloudlinux.1 will be updated ---> Package ea-php70-php-zip.x86_64 1:7.0.33-12.el7.cloudlinux will be an update --> Running transaction check ---> Package ea-apache24-mod_security2.x86_64 2:2.9.3-4.el7.cloudlinux will be an update --> Processing Dependency: yajl for package: 2:ea-apache24-mod_security2-2.9.3-4.el7.cloudlinux.x86_64 --> Processing Dependency: libyajl.so.2()(64bit) for package: 2:ea-apache24-mod_security2-2.9.3-4.el7.cloudlinux.x86_64 ---> Package ea-openssl11.x86_64 1:1.1.1d-1.el7.cloudlinux will be installed ---> Package ea-openssl11-devel.x86_64 1:1.1.1d-1.el7.cloudlinux will be installed --> Finished Dependency Resolution Error: Package: 2:ea-apache24-mod_security2-2.9.3-4.el7.cloudlinux.x86_64 (cl-ea4) Requires: yajl Error: Package: 2:ea-apache24-mod_security2-2.9.3-4.el7.cloudlinux.x86_64 (cl-ea4) Requires: libyajl.so.2()(64bit) You could try using --skip-broken to work around the problem You could try running: rpm -Va --nofiles --nodigest Often errors like this can be resolved by running `yum makecache` System update process has finished.
0
cPanelLauren

February 27, 2020 21:34
Hello, The issue looks to be actually related to CLN: Error Message: No IP license found for 165.202.XX.XX Explanation: An error has occurred while processing your request. If this problem persists please enter a bug report at cloudlinux.zendesk.com. If you choose to submit the bug report, please be sure to include details of what you were trying to do when this error occurred and details on how to reproduce this problem. There was an error communicating with CLN. CLN support will be disabled. Error communicating with server. The message was: Error Message: Please run rhn_register as root on this client Error Class Code: 9 Error Class Info: Invalid System Credentials. Explanation: An error has occurred while processing your request. If this problem persists please enter a bug report at cloudlinux.zendesk.com. If you choose to submit the bug report, please be sure to include details of what you were trying to do when this error occurred and details on how to reproduce this problem.
I don't think you're able to use CloudLinux repositories when you're not able to connect to the CLN
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Bestsupersite

February 27, 2020 21:57
Hello, The issue looks to be actually related to CLN: Error Message: No IP license found for 165.202.XX.XX Explanation: An error has occurred while processing your request. If this problem persists please enter a bug report at cloudlinux.zendesk.com. If you choose to submit the bug report, please be sure to include details of what you were trying to do when this error occurred and details on how to reproduce this problem. There was an error communicating with CLN. CLN support will be disabled. Error communicating with server. The message was: Error Message: Please run rhn_register as root on this client Error Class Code: 9 Error Class Info: Invalid System Credentials. Explanation: An error has occurred while processing your request. If this problem persists please enter a bug report at cloudlinux.zendesk.com. If you choose to submit the bug report, please be sure to include details of what you were trying to do when this error occurred and details on how to reproduce this problem.
I don't think you're able to use CloudLinux repositories when you're not able to connect to the CLN

I see... so need to purchase cloudlinux licence...
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cPanelLauren

February 27, 2020 22:23
IF you're running on CloudLinux's OS you must have a license with them.
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Bestsupersite

February 28, 2020 22:51
IF you're running on CloudLinux's OS you must have a license with them.

Thank you that was the issue. :)
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