Problem with Backup Restoration from AWS

LordLiverpool

• May 15, 2019 06:33

Problem: My VPS gets backed up to an AWS S3 bucket. I need to restore a particular website from the last good backup (today's backup by chance). However, WHM > Backup Restoration says: "The system cannot restore backups because it does not store those backups locally." Research: After a good few Google searches I uncovered these links: Actions Taken:

• Downloaded the appropriate tar.gz from AWS S3.
• Checked the BACKUPDIR variable within the /var/cpanel/backups/config file
• Config file says my backup directory is BACKUPDIR: /backup
• Created a new folder under /backup i.e. /backup/2019-05-15
• Uploaded today's backup i.e. the 2019-05-15.tar.gz to my server to the new folder.
• Refreshed the WHM > Backup Restoration page and nothing changes.
• Altered my Backup Configuration to "Retain Backups in the Default Backup Directory".
• Refresh the WHM > Backup Restoration page
• The yellow warning sign has gone.
• And now I can restore really old backups from a few years ago, must be from before I swapped over to AWS S3. But I can't see the backup that I just uploaded today.
• Today's date seems to have changed to bold, but I can't select it (See Thumbnail)

Question: How do I restore my backup? Is there a workaround? Or am I up a certain creek without a paddle? Thanks in advance.

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  GOT

  • May 15, 2019 11:48

  Just stick the gz file in /home and use the restore full backup/remove file in whm. Then choose the user name and restore it.

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  LordLiverpool

  • May 15, 2019 13:02

  @GOT Thanks for replying.

  • I moved the tar.gz to /home
  • Went into Restore a Full Backup/cpmove file

  I don't know which options to choose for the best. (See Thumbnail) Thanks very much for your help.

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  GOT

  • May 15, 2019 13:04

  Is the account terminated? If the account exists then you need to check that box about overwriting the existing user. If the account is terminated than as it sits is fine.

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  LordLiverpool

  • May 15, 2019 13:19

  @ GOT No, it's not terminated. The Web Developer made a hash of things. OK, your instructions worked perfectly. Hooray! Thank you very much for your help, it's really appreciated. Thanks.

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  GOT

  • May 15, 2019 13:21

  Happy to help, glad it worked out!

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  cPanelMichael

  • May 16, 2019 20:12

  Hello @LordLiverpool, I'm glad to see the suggested method worked. Here's a copy of my recent response to the thread you linked in your first post: [QUOTE] Hello, As of cPanel & WHM version 80, it's possible to restore a cPanel account backup directly from a remote destination with the FTP transport type. Here's the quote from theBackup Restoration interface (WHM >> Home >> Backups >> Backup Restoration).
  For the other backup destination types, you must manually transfer the backup files from the remote location to your server if you have disabled the Retain Backups in the Default Backup Directory setting. Once you do this, you can restore a remote backup through the Restore a Full Backup cpmove File interface. This is documented at:

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  LordLiverpool

  • May 17, 2019 09:41

  @cPanelMichael Thanks very much for your help, it's appreciated. I'll upgrade to Version 80 asap, it's great to know this feature has been developed. Kind Regards

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