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DNS Settings for local mail remote website

Comments

5 comments

  • GOT
    If the email is hosted on your server then in the DNS settings the mail exchanger needs to be set to local.
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  • Peoplespaces
    Thanks but it is already set that way
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  • Peoplespaces
    MAybe you could clarify that. Are you saying the MX record = local?
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  • GOT
    Yes we will need more details than given to assist further.
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  • cPanelLauren
    If mail is local to the server then you'd need to go to WHM>>DNS>>Edit DNS -> Domain -> Edit -> Scroll to the bottom of the DNS zone file and set local delivery and click save I'd also ensure that they're attempting to send/receive mail from the correct server as well as that the settings for mail where the domain is hosted is configured for mail to be retrieved remotely.
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