Skip to main content

How to delete other usage and stop generating

Comments

5 comments

  • GOT
    Its possible the quotas are messed up. Also its possible that your VM is not set up properly for quotas, this is especially common if you have an OpenVZ container. You can try running /scripts/fixquotas and see if that corrects the issue.
    0
  • mrina
    T
    Its possible the quotas are messed up. Also its possible that your VM is not set up properly for quotas, this is especially common if you have an OpenVZ container. You can try running /scripts/fixquotas and see if that corrects the issue.

    Thank you I running but still that USAGE shown
    0
  • GOT
    Unfortuantely, you have listed the tools necessary to find these files and we don't have any additional visibility here. I would review again the output of find / -user CPANELUSERNAME and see if you are missing something in the output.
    0
  • mrina
    Unfortuantely, you have listed the tools necessary to find these files and we don't have any additional visibility here. I would review again the output of find / -user CPANELUSERNAME and see if you are missing something in the output.

    Thank you final I got the solution after long fighting, and this can help others, here is a details of what cause my problem:(sorry for bad English) -------- Past days ago I face this issue before now become huge and one of my server support give this solution : "We would like to let you know that we have checked your VPS and found out that mentioned "Other Usage" disk usage in cPanel/WHM statistic is actually the metadata that the system uses to store emails in the mail directories. As we can see, such structure of storing emails is inherent only for "mdbox" email storage format. It is normal behavior for this format since the metadata doesn't contain email messages but occupies some disk space that you can see as "Other Usage". As an alternative, you can convert all your account from "mdbox" to "maildir" email storage format using "Mailbox Conversion" menu in WHM." => AFTER CONVERTING: it solve the problem, but When you convert mailboxes, the system creates the /storage directory in the following directories for each email account: /home/user/mail /home/user/mail/domain/emailaccount If you can convert in again maybe from mdbox to maildir is increase the size. => The files in (/storage) is one shown as OTHER USAGE in Cpanel so when yo delete it it remove all files but simple use this script to convert the mailbox once again:
    0
  • cPanelLauren
    Hello @mrina I'm glad you were able to get the issue resolved and thanks for posting the solution that worked for you!
    0

Please sign in to leave a comment.