How do I create a subdomain of an addon domain?

DigitalEssence

• May 27, 2019 11:52

Hi, I have a primary domain (primarydomain.com) with a subdomain of equipment.primarydomain.com and I have added an addon domain: secondarydomain.com and I also want a subdomain of this: equipment.secondarydomain.com but I can't get it to work. I just get the Sorry! cgi page when I try to visit it in the browser. My host suggest moving the addon domain's subdomain folder out of public_html into / and then edit the document root in cPanel > Modify a Subdomain. The docs say I should be able to do this and that the Home is the accounts home directory but when I type anything into this, eg "equipment" it defaults to /public_html/equipment. The docs only say not to use one of the system directories and that this should work. Am I being really silly here and missing something obvious? Surely I can add a subdomain to an addon domain! Thanks for your help as always.

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  WHMBackupSolutions

  • May 27, 2019 21:01

  Hi, I have done exactly what your trying to do. When setting up the sub-domain the document root text box defaults to equipment.yourdomain.com as you type into the field above. This creates a folder outside of your /home/cpaneluser/public_html/ and is located /home/cpaneluser/equipment.yourdomain.com/. Please double check and try adding a test index.html within the folder to confirm.

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  cPanelLauren

  • May 29, 2019 21:25

  Let us know if @WHMBackupSolutions advice works for you @DigitalEssence

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  DigitalEssence

  • May 31, 2019 10:25

  Hi, yes thank you. All sorted and working.

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