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New Installation Not Completing as Expected

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6 comments

  • dalem
    I know you said you verified the resolvers but before you start the install check dig httpupdate.cpanel.net servers that its properly resolving and that you do not have any rules in the iptables preventing downloads iptables -l iptables -F
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  • cPanelLauren
    Can you also provide the output of the following? wget http://httpupdate.cpanel.net/cpanelsync/11.78.0.21/cpanel/scripts/fix-cpanel-perl.xz
    sestatus
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  • UnknownGamer
    Same problem here before running the command for cPanel Installation I can still ping httpupdate.cpanel.net but during the installation on that exact situation after cancelling it, I cannot reach the said site anymore
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  • nixuser
    What's the output of iptables -L -n
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  • Anik
    Have face the same problem during install cPanel on my Centos 7 VPS. is there any solution for this [CODE=html]2020-05-14 05:04:16 414 [10633] (DEBUG): Complete! 2020-05-14 05:04:16 414 [10633] (DEBUG): - ssystem [END] 2020-05-14 05:04:16 1620 [10588] ( INFO): The installation process will now set up the necessary empty cpanel directories. 2020-05-14 05:04:16 1626 [10588] (DEBUG): mkdir /usr/local/cpanel 2020-05-14 05:04:16 1626 [10588] (DEBUG): mkdir /usr/local/cpanel/base 2020-05-14 05:04:16 1626 [10588] (DEBUG): mkdir /usr/local/cpanel/base/frontend 2020-05-14 05:04:16 1626 [10588] (DEBUG): mkdir /usr/local/cpanel/logs 2020-05-14 05:04:16 1626 [10588] (DEBUG): mkdir /var/cpanel 2020-05-14 05:04:16 1626 [10588] (DEBUG): mkdir /var/cpanel/tmp 2020-05-14 05:04:16 1626 [10588] (DEBUG): mkdir /var/cpanel/version 2020-05-14 05:04:16 1626 [10588] (DEBUG): mkdir /var/cpanel/perl 2020-05-14 05:04:16 1635 [10588] (DEBUG): mkdir /var/cpanel/logs 2020-05-14 05:04:16 1651 [10588] ( INFO): The installation process will now ensure that GPG is set up properly before it imports keys. gpg: directory `/root/.gnupg' created gpg: new configuration file `/root/.gnupg/gpg.conf' created gpg: WARNING: options in `/root/.gnupg/gpg.conf' are not yet active during this run gpg: keyring `/root/.gnupg/pubring.gpg' created gpg: /root/.gnupg/trustdb.gpg: trustdb created 2020-05-14 05:04:16 1654 [10588] ( INFO): The installation process will now import GPG keys for yum. 2020-05-14 05:04:16 2057 [10588] ( INFO): Downloading GPG public key, cPanelPublicKey.asc 2020-05-14 05:04:16 2066 [10588] ( INFO): Importing downloaded GPG public key from "/var/cpanel/.gpgtmpdir/cPanelPublicKey.asc". 2020-05-14 05:04:16 1372 [10588] (DEBUG): Retrieving http://httpupdate.cpanel.net/cpanelsync/TIERS to the TIERS file... 2020-05-14 05:04:17 1372 [10588] (DEBUG): Retrieving http://httpupdate.cpanel.net/cpanelsync/TIERS.asc to the TIERS.asc file... 2020-05-14 05:04:18 2022 [10588] ( INFO): Valid signature for TIERS (file:TIERS, sig:TIERS.asc) 2020-05-14 05:04:18 232 [10588] ( INFO): Installing cPanel & WHM major version 86. 2020-05-14 05:04:18 1848 [10588] (DEBUG): - ssystem [BEGIN]: /usr/bin/rdate -s rdate.cpanel.net 2020-05-14 05:04:18 1848 [10588] (DEBUG): - ssystem [END] 2020-05-14 05:04:18 1850 [10588] ( INFO): The system set the clock to: Thu May 14 05:04:18 2020 2020-05-14 05:04:18 1860 [10588] ( INFO): The system changed the clock by 0 seconds. 2020-05-14 05:04:18 259 [10588] (DEBUG): - ssystem [BEGIN]: ps -U nscd -h 2>/dev/null || /sbin/service nscd start 2020-05-14 05:04:18 259 [10588] (DEBUG): Redirecting to /bin/systemctl start nscd.service 2020-05-14 05:04:18 259 [10588] (DEBUG): - ssystem [END] 2020-05-14 05:04:18 1313 [10588] (FATAL): The system cannot currently download from the httpupdate.cpanel.net servers. Removing /root/installer.lock. [root@server11 home]# 2020-05-14 05:04:18 1158 [10727] ( INFO): Installing bootstrap cPanel Perl 2020-05-14 05:04:18 1167 [10727] (DEBUG): Retrieving the fix-cpanel-perl file from /cpanelsync/11.86.0.20/cpanel/scripts/fix-cpanel-perl.xz if available... 2020-05-14 05:04:18 1372 [10727] (DEBUG): Retrieving http://httpupdate.cpanel.net/cpanelsync/11.86.0.20/cpanel/scripts/fix-cpanel-perl.xz to the fix-cpanel-perl.xz file... 2020-05-14 05:04:18 1372 [10727] (DEBUG): Retrieving http://httpupdate.cpanel.net/cpanelsync/11.86.0.20/cpanel/scripts/fix-cpanel-perl.xz.asc to the fix-cpanel-perl.xz.asc file... 2020-05-14 05:04:18 1381 [10727] (FATAL): The system could not fetch the fix-cpanel-perl.xz.asc file: ...propagated at /home/cPanelInstall/selfgz10536/install line 250.^C [root@server11 home]# [root@server11 home]# wget http://httpupdate.cpanel.net/cpanelsync/11.78.0.21/cpanel/scripts/fix-cpanel-perl.xz --2020-05-14 05:11:52-- http://httpupdate.cpanel.net/cpanelsync/11.78.0.21/cpanel/scripts/fix-cpanel-perl.xz Resolving httpupdate.cpanel.net (httpupdate.cpanel.net)... failed: Name or service not known. wget: unable to resolve host address "httpupdate.cpanel.net"
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  • cPanelLauren
    What do you have set for your DNS resolvers in /etc/resolv.conf?
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