temp address no longer working

Mark Coates

• June 02, 2019 05:10

Hi all, I have noticed recently that the temp address is no longer working for example Actual address: www.example.com Temp address: 123.321.123.321/~examplec When this is visited it comes up with the 404 page not found. does anyone have any ideas on this one? Thanks

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  cPanelMichael

  • June 03, 2019 18:06

  Hello @Mark Coates, There are several limitations when using the Apache Mod_Userdir URL to access a website. These are documented at: Apache mod_userdir Tweak - Version 80 Documentation - cPanel Documentation The better approach to access a website before it's DNS resolves to your server is to modify the hosts file on your individual workstation:

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  Mark Coates

  • June 03, 2019 19:10

  I have checked about the mod_userdir and this is disabled. I have tried to activate but cant do it as passenger is active

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  cPanelMichael

  • June 03, 2019 20:49

  I have checked about the mod_userdir and this is disabled. I have tried to activate but cant do it as passenger is active

  
  This is by design because the two modules are incompatible. If you enable Apache's ruby24-mod_passenger module in WHM's How to Modify your hosts File - cPanel Knowledge Base - cPanel Documentation
  Thank you.

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  Mark Coates

  • June 03, 2019 20:56

  Would i have to do this for every user though?

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  Mark Coates

  • June 03, 2019 20:57

  Thanks and sorted it :)

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  cPanelMichael

  • June 03, 2019 20:58

  Hello @Mark Coates, Anyone that wants to access domain.tld over the cPanel & WHM server's IP address until the name servers for domain.tld are updated would need to follow the instructions from the document below: How to Modify Your Hosts File - cPanel Knowledge Base - cPanel Documentation Thank you.

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