Mysql Databases options not loading in some cPanel accounts

Hi Team, I have a server with multiple cPanel user accounts. Recently some of the users(3 to be precise) faced an issue with their mysql databases. On their website they get the error 'Error establishing a database connection' and in cpanel none of the Databases options(PHP My Admin, Mysql Databases, Mysql Database Wizard and Remote Mysql) are loading(Other cPanel options are loading). The error_log details since one of the account created is attached; Now these users are unable to access any of their Database files. There are multiple accounts hosted in this server and all the the accounts are functioning fine. MySQL server also is up and running. Any advise on why these users are facing this issue is highly appreciated. Thanks in advance, Skartor [2019-05-04 16:29:42 +0530] info [mysql] Creating MySQL virtual user someusr_wp for user someusr [2019-05-04 16:29:42 +0530] info [cpmysql] Creating MySQL database someusr_wp for user someusr [2019-05-04 16:33:25 +0530] info [cpanellogd] Created /home/someusr/logs because it doesn't exist. Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/themes/classiera-child", "filelist", 1, "multiform", 1, "metadata", "[object Object]", ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/themes/classiera-child", "filelist", 1, "multiform", 1, "metadata", "[object Object]", ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/themes/classiera", "filelist", 1, "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/themes/classiera", "filelist", 1, "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-content/plugins/facebook-for-woo"..., "op", "trash", "doubledecode", 0, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-content/plugins/facebook-for-woo"..., "op", "trash", "doubledecode", 0, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-4", "/home/someusr/public_html/index.php", "doubledecode", 0, "sourcefiles-8", "/home/someusr/public_html/wp-blog-header.php", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-config.php", "op", "chmod", "doubledecode", 0, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-config.php", "op", "chmod", "doubledecode", 0, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/error_log", "filelist", 1, "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/error_log", "filelist", 1, "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/plugins/redux-framework", "filelist", 1, "doubledecode", 0, "op", "unlink", ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/plugins/redux-framework", "filelist", 1, "doubledecode", 0, "op", "unlink", ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-content/plugins/woocommerce", "op", "unlink", "doubledecode", 0, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-content/plugins/woocommerce", "op", "unlink", "doubledecode", 0, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles-3", "/home/someusr/public_html/wp-content/plugins/classiera-locations", "sourcefiles-1", "/home/someusr/public_html/wp-content/plugins/akismet", "sourcefiles-5", "/home/someusr/public_html/wp-content/plugins/LayerSlider", "sourcefiles-2", "/home/someusr/public_html/wp-content/plugins/classiera-demo-i"..., ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/php5.ini", "filelist", 1, "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/php5.ini", "filelist", 1, "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 [2019-05-09 02:00:15 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr [2019-05-12 02:00:09 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr [2019-05-16 02:00:18 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr [2019-05-19 02:00:08 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-content/themes/buyme.zip", "op", "unlink", "doubledecode", 0, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-content/themes/buyme.zip", "op", "unlink", "doubledecode", 0, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-content/themes/buyme/template-su"..., "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line142 Cpanel::Fileman::api2_fileop("filelist", 1, "sourcefiles", "/home/someusr/public_html/wp-content/themes/buyme/template-su"..., "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line142 [2019-05-23 02:00:09 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr [2019-05-26 02:00:15 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr [2019-05-30 02:00:07 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr [2019-06-02 02:00:09 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr [2019-06-06 02:00:10 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/error_log", "filelist", 1, "multiform", 1, "metadata", "[object Object]", ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/error_log", "filelist", 1, "multiform", 1, "metadata", "[object Object]", ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/plugins", "sourcefiles-0", "/home/someusr/public_html/wp-content/themes", "filelist", 1, "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/plugins", "sourcefiles-0", "/home/someusr/public_html/wp-content/themes", "filelist", 1, "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/plugins", "sourcefiles-0", "/home/someusr/public_html/wp-content/themes", "filelist", 1, "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/wp-content/plugins", "sourcefiles-0", "/home/someusr/public_html/wp-content/themes", "filelist", 1, "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/tc.php", "filelist", 1, "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 Cpanel::Fileman::api2_fileop("sourcefiles", "/home/someusr/public_html/tc.php", "filelist", 1, "metadata", "[object Object]", "multiform", 1, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 142 [2019-06-07 22:09:17 +0530] warn [cpaneld] Duplicate logaccess (GET /cpsess3686803824/getsqlbackup/someusr_wp.sql.gz HTTP/1.1): at /usr/local/cpanel/Cpanel/Server/Logger.pm line 80. [2019-06-07 22:09:17 +0530] info [cpaneld] Internal Server Error: "GET /cpsess3686803824/getsqlbackup/someusr_wp.sql.gzHTTP/1.1" 500 Error ID 5c6e84b6380c [2019-06-07 22:32:58 +0530] warn [cpaneld] Duplicate logaccess (GET /cpsess3686803824/getsqlbackup/someusr_wp.sql.gz HTTP/1.1): at /usr/local/cpanel/Cpanel/Server/Logger.pm line 80. [2019-06-07 22:32:58 +0530] info [cpaneld] Internal Server Error: "GET /cpsess3686803824/getsqlbackup/someusr_wp.sql.gzHTTP/1.1" 500 Error ID 5c6e84b6380c [2019-06-08 11:08:47 +0530] info [mysql] Creating MySQL virtual user someusr_admin for user someusr [2019-06-08 11:38:52 +0530] warn [cpaneld] Duplicate logaccess (GET /cpsess9491854649/getsqlbackup/someusr_wp.sql.gz HTTP/1.1): at /usr/local/cpanel/Cpanel/Server/Logger.pm line 80. [2019-06-08 11:38:52 +0530] info [cpaneld] Internal Server Error: "GET /cpsess9491854649/getsqlbackup/someusr_wp.sql.gzHTTP/1.1" 500 Error ID 5c6e84b6380c [2019-06-08 17:39:38 +0530] info [mysql] Creating MySQL database someusr_wptest for user someusr [2019-06-08 17:40:42 +0530] info [mysql] Creating MySQL virtual user someusr_wptest for user someusr [2019-06-08 20:13:08 +0530] info [mysql] Creating MySQL database someusr_testing for user someusr Cpanel::AdminBin::Call::call("Cpanel", "mysql", "SET_USER_PRIVILEGES_ON_DATABASE", "someusr_wptest", "someusr_testing", ARRAY(0x199cbf8)) called at /usr/local/cpanel/Cpanel/API/Mysql.pm line 176 Cpanel::AdminBin::Call::call("Cpanel", "mysql", "SET_USER_PRIVILEGES_ON_DATABASE", "someusr_wptest", "someusr_testing", ARRAY(0x199cbf8)) called at /usr/local/cpanel/Cpanel/API/Mysql.pm line 176 Cpanel::Exception::Timeout/(XID j9upm7) The system failed to lock the file "/var/cpanel/databases/someusr.json" after 301 seconds. Cpanel::SafeFile::_timeout_exception("/var/cpanel/databases/someusr.json", 301) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 791 Cpanel::SafeFile::_die_if_file_is_flocked_cuz_already_waited_a_while("/var/cpanel/databases/someusr.json", 301)called at /usr/local/cpanel/Cpanel/SafeFile.pm line 861 Cpanel::SafeFile::_lock_wait("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 360 Cpanel::SafeFile::_safelock("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 563 Cpanel::SafeFile::_safe_open(undef, 2, "/var/cpanel/databases/someusr.json", CODE(0x1e25658), "safesysopen") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 213 Cpanel::SafeFile::safesysopen(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 126 Cpanel::SafeFile::safesysopen_no_warn_on_fail(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 137 Cpanel::Transaction::File::Base::new("Cpanel::Transaction::File::JSON", "path", "/var/cpanel/databases/someusr.json", "permissions", 416, "ownership", ARRAY(0x1de33c8), "sysopen_flags", ...) called at /usr/local/cpanel/Cpanel/DB/Map.pm line 201 Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9h7l8p7r", "yr3YWeMZZOgi8srjsv01I02Fnwc23Gi5") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "9h7l8p7r", "yr3YWeMZZOgi8srjsv01I02Fnwc23Gi5") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9h7l8p7r", "yr3YWeMZZOgi8srjsv01I02Fnwc23Gi5") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "9h7l8p7r", "yr3YWeMZZOgi8srjsv01I02Fnwc23Gi5") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::Exception::Timeout/(XID xbgwe5) The system failed to lock the file "/var/cpanel/databases/someusr.json" after 301 seconds. Cpanel::SafeFile::_timeout_exception("/var/cpanel/databases/someusr.json", 301) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 791 Cpanel::SafeFile::_die_if_file_is_flocked_cuz_already_waited_a_while("/var/cpanel/databases/someusr.json", 301)called at /usr/local/cpanel/Cpanel/SafeFile.pm line 861 Cpanel::SafeFile::_lock_wait("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 360 Cpanel::SafeFile::_safelock("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 563 Cpanel::SafeFile::_safe_open(undef, 2, "/var/cpanel/databases/someusr.json", CODE(0x2c05688), "safesysopen") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 213 Cpanel::SafeFile::safesysopen(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 126 Cpanel::SafeFile::safesysopen_no_warn_on_fail(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 137 Cpanel::Transaction::File::Base::new("Cpanel::Transaction::File::JSON", "path", "/var/cpanel/databases/someusr.json", "permissions", 416, "ownership", ARRAY(0x2bc33b0), "sysopen_flags", ...) called at /usr/local/cpanel/Cpanel/DB/Map.pm line 201 Cpanel::Exception::Timeout/(XID chbj7d) The system failed to lock the file "/var/cpanel/databases/someusr.json" after 301 seconds. Cpanel::SafeFile::_timeout_exception("/var/cpanel/databases/someusr.json", 301) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 791 Cpanel::SafeFile::_die_if_file_is_flocked_cuz_already_waited_a_while("/var/cpanel/databases/someusr.json", 301)called at /usr/local/cpanel/Cpanel/SafeFile.pm line 861 Cpanel::SafeFile::_lock_wait("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 360 Cpanel::SafeFile::_safelock("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 563 Cpanel::SafeFile::_safe_open(undef, 2, "/var/cpanel/databases/someusr.json", CODE(0x2d67578), "safesysopen") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 213 Cpanel::SafeFile::safesysopen(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 126 Cpanel::SafeFile::safesysopen_no_warn_on_fail(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 137 Cpanel::Transaction::File::Base::new("Cpanel::Transaction::File::JSON", "path", "/var/cpanel/databases/someusr.json", "permissions", 416, "ownership", ARRAY(0x2d25338), "sysopen_flags", ...) called at /usr/local/cpanel/Cpanel/DB/Map.pm line 201 Cpanel::AdminBin::Call::call("Cpanel", "mysql", "CREATE_DATABASE", "someusr_test1") called at /usr/local/cpanel/Cpanel/API/Mysql.pm line 60 Cpanel::AdminBin::Call::call("Cpanel", "mysql", "CREATE_DATABASE", "someusr_test1") called at /usr/local/cpanel/Cpanel/API/Mysql.pm line 60 Cpanel::Exception::Timeout/(XID n5jypv) The system failed to lock the file "/var/cpanel/databases/someusr.json" after 301 seconds. Cpanel::SafeFile::_timeout_exception("/var/cpanel/databases/someusr.json", 301) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 791 Cpanel::SafeFile::_die_if_file_is_flocked_cuz_already_waited_a_while("/var/cpanel/databases/someusr.json", 301)called at /usr/local/cpanel/Cpanel/SafeFile.pm line 861 Cpanel::SafeFile::_lock_wait("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 360 Cpanel::SafeFile::_safelock("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 563 Cpanel::SafeFile::_safe_open(undef, 2, "/var/cpanel/databases/someusr.json", CODE(0x2133578), "safesysopen") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 213 Cpanel::SafeFile::safesysopen(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 126 Cpanel::SafeFile::safesysopen_no_warn_on_fail(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 137 Cpanel::Transaction::File::Base::new("Cpanel::Transaction::File::JSON", "path", "/var/cpanel/databases/someusr.json", "permissions", 416, "ownership", ARRAY(0x20f1368), "sysopen_flags", ...) called at /usr/local/cpanel/Cpanel/DB/Map.pm line 201 Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "hjnni0gj", "tw7JEcSslGoCTFpJtNUCgJmuRAp5CdFE") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "hjnni0gj", "tw7JEcSslGoCTFpJtNUCgJmuRAp5CdFE") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::AdminBin::Call::call("Cpanel", "mysql", "CREATE_USER", "someusr_testuser", "Ahmed\@321") called at /usr/local/cpanel/Cpanel/API/Mysql.pm line 117 Cpanel::AdminBin::Call::call("Cpanel", "mysql", "CREATE_USER", "someusr_testuser", "Ahmed\@321") called at /usr/local/cpanel/Cpanel/API/Mysql.pm line 117 [INFO]=[Mysql::get_privileges_on_database(HASH(0x2785740)) failed: The system user "??someusr"?" does not control aMySQL user named "??someusr_testuser"?". Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::Exception::Timeout/(XID pe7myx) The system failed to lock the file "/var/cpanel/databases/someusr.json" after 301 seconds. Cpanel::SafeFile::_timeout_exception("/var/cpanel/databases/someusr.json", 301) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 791 Cpanel::SafeFile::_die_if_file_is_flocked_cuz_already_waited_a_while("/var/cpanel/databases/someusr.json", 301)called at /usr/local/cpanel/Cpanel/SafeFile.pm line 861 Cpanel::SafeFile::_lock_wait("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 360 Cpanel::SafeFile::_safelock("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 563 Cpanel::SafeFile::_safe_open(undef, 2, "/var/cpanel/databases/someusr.json", CODE(0x15804d8), "safesysopen") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 213 Cpanel::SafeFile::safesysopen(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 126 Cpanel::SafeFile::safesysopen_no_warn_on_fail(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 137 Cpanel::Transaction::File::Base::new("Cpanel::Transaction::File::JSON", "path", "/var/cpanel/databases/someusr.json", "permissions", 416, "ownership", ARRAY(0x153e2d8), "sysopen_flags", ...) called at /usr/local/cpanel/Cpanel/DB/Map.pm line 201 Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::Session::Temp::_temp_user("CREATE", "someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at /usr/local/cpanel/Cpanel/Session/Temp.pm line 83 Cpanel::Session::Temp::create_temp_user("someusr", "9uohjupz", "3ocl2yjlTelF0sxe6L7YClE1Uyz86O60") called at bin/admin/Cpanel/session_call.pl line 113 Cpanel::Exception::Timeout/(XID shv8ag) The system failed to lock the file "/var/cpanel/databases/someusr.json" after 301 seconds. Cpanel::SafeFile::_timeout_exception("/var/cpanel/databases/someusr.json", 301) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 791 Cpanel::SafeFile::_die_if_file_is_flocked_cuz_already_waited_a_while("/var/cpanel/databases/someusr.json", 301)called at /usr/local/cpanel/Cpanel/SafeFile.pm line 861 Cpanel::SafeFile::_lock_wait("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 360 Cpanel::SafeFile::_safelock("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 563 Cpanel::SafeFile::_safe_open(undef, 2, "/var/cpanel/databases/someusr.json", CODE(0x1d88628), "safesysopen") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 213 Cpanel::SafeFile::safesysopen(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 126 Cpanel::SafeFile::safesysopen_no_warn_on_fail(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 137 Cpanel::Transaction::File::Base::new("Cpanel::Transaction::File::JSON", "path", "/var/cpanel/databases/someusr.json", "permissions", 416, "ownership", ARRAY(0x1d462f0), "sysopen_flags", ...) called at /usr/local/cpanel/Cpanel/DB/Map.pm line 201 [2019-06-09 02:00:14 +0530] info [backup] Successfully gathered backup information for pruning older backups for someusr Cpanel::Exception::Timeout/(XID 9a4jjz) The system failed to lock the file "/var/cpanel/databases/someusr.json" after 301 seconds. Cpanel::SafeFile::_timeout_exception("/var/cpanel/databases/someusr.json", 301) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 791 Cpanel::SafeFile::_die_if_file_is_flocked_cuz_already_waited_a_while("/var/cpanel/databases/someusr.json", 301)called at /usr/local/cpanel/Cpanel/SafeFile.pm line 861 Cpanel::SafeFile::_lock_wait("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 360 Cpanel::SafeFile::_safelock("/var/cpanel/databases/someusr.json") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 563 Cpanel::SafeFile::_safe_open(undef, 2, "/var/cpanel/databases/someusr.json", CODE(0x20e7618), "safesysopen") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 213 Cpanel::SafeFile::safesysopen(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 126 Cpanel::SafeFile::safesysopen_no_warn_on_fail(undef, "/var/cpanel/databases/someusr.json", 2, 416) called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 137 Cpanel::Transaction::File::Base::new("Cpanel::Transaction::File::JSON", "path", "/var/cpanel/databases/someusr.json", "permissions", 416, "ownership", ARRAY(0x20a53c0), "sysopen_flags", ...) called at /usr/local/cpanel/Cpanel/DB/Map.pm line 201