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[BWG-823] LMTP 451 4.3.0 Temporary Internal Error on KVM

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7 comments

  • victortin
    thank you for your reply, i ran diff -u /etc/mtab /proc/mounts it returns nothing, any see image the mtab content\ and my df -u screenshot i think this below does not exits. ext3 defaults,noauto 0 0 # # /etc/fstab # Created by anaconda on Mon Feb 4 08:08:06 2019 # # Accessible filesystems, by reference, are maintained under '/dev/disk' # See man pages fstab(5), findfs(8), mount(8) and/or blkid(8) for more info # UUID=0e02f562-d911-4cc1-b4cc-24cbff6f2962 / ext4 noatime,usrjquota=quota.user,jqfmt=vfsv0 1 0 UUID=f77f4d60-1236-4499-8fbf-1f2afe50131c /boot ext4 defaults,noatime 1 0 /usr/tmpDSK /tmp ext3 defaults,noauto 0 0 df -h Filesystem Size Used Avail Use% Mounted on devtmpfs 25G 0 25G 0% /dev tmpfs 25G 0 25G 0% /dev/shm tmpfs 25G 41M 25G 1% /run tmpfs 25G 0 25G 0% /sys/fs/cgroup /dev/sda2 1.2T 408G 713G 37% / /dev/sda1 969M 261M 643M 29% /boot /dev/loop0 3.9G 8.5M 3.7G 1% /tmp tmpfs 4.9G 0 4.9G 0% /run/user/0 tmpfs 4.9G 0 4.9G 0% /run/user/1514 - Removed - sorry the image did not upload See attached files the screenshot.
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  • cPanelMichael
    Hello @victortin, Can you search /var/log/exim_mainlog for an email address affected by this issue and post the output here? Here's an example of a command to search the Exim log: exigrep user@domain.tld /var/log/exim_mainlog
    Replace "user@domain.tld" with the email address of an affected user and let us know the output logged for one of the email transactions associated with the reported error message. Ensure to paste the output in CODE tags and replace real domains and IP addresses with examples. Thank you.
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  • victortin
    Thank you for your response, if you want me to send root details i will gladly do that, i just want this issue to resolve. or you can tell me what to output or do. when i ran this exigrep user@domain.tld /var/log/exim_mainlog 2019-06-19 17:19:53 1hdVME-0021jQ-OP == user@domain.tld R=virtual_user T=dovecot_virtual_delivery defer (-52): Retry time not yet reached 2019-06-19 17:26:24 1hdVME-0021jQ-OP == user@domain.tld R=virtual_user T=dovecot_virtual_delivery defer (-52): Retry time not yet reached 2019-06-19 17:58:36 1hdVME-0021jQ-OP == user@domain.tld R=virtual_user T=dovecot_virtual_delivery defer (-52): Retry time not yet reached 2019-06-19 18:26:24 1hdVME-0021jQ-OP == user@domain.tld R=virtual_user T=dovecot_virtual_delivery defer (-52): Retry time not yet reached
    When i run deliver now i get this LOG: MAIN cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1hdrtg-004s0Z-1V delivering 1hdrtg-004s0Z-1V LMTP<< 220 srv200.example.com Dovecot ready. LMTP>> LHLO srv200.example.com LMTP<< 250-srv200.example.com LMTP<< 250-8BITMIME LMTP<< 250-CHUNKING LMTP<< 250-ENHANCEDSTATUSCODES LMTP<< 250-PIPELINING LMTP<< 250-STARTTLS LMTP<< 250 VRFY LMTP>> MAIL FROM: LMTP<< 250 2.1.0 OK LMTP>> RCPT TO: LMTP<< 451 4.3.0 Temporary internal error LMTP>> QUIT LMTP<< 221 2.0.0 Bye LOG: MAIN == info@example.com R=virtual_user T=dovecot_virtual_delivery defer (-44): LMTP error after RCPT TO:: 451 4.3.0 Temporary internal error
    When i can chage the package to unlimited mail will be delivered. below is my /proc/mounts filecontent sysfs /sys sysfs rw,nosuid,nodev,noexec,relatime 0 0 proc /proc proc rw,nosuid,nodev,noexec,relatime,gid=1000,hidepid=2 0 0 devtmpfs /dev devtmpfs rw,nosuid,size=25663988k,nr_inodes=6415997,mode=755 0 0 securityfs /sys/kernel/security securityfs rw,nosuid,nodev,noexec,relatime 0 0 tmpfs /dev/shm tmpfs rw,nosuid,nodev 0 0 devpts /dev/pts devpts rw,nosuid,noexec,relatime,gid=5,mode=620,ptmxmode=000 0 0 tmpfs /run tmpfs rw,nosuid,nodev,mode=755 0 0 tmpfs /sys/fs/cgroup tmpfs rw,nosuid,nodev,noexec,mode=755 0 0 cgroup /sys/fs/cgroup/systemd cgroup rw,nosuid,nodev,noexec,relatime,xattr,release_agent=/usr/lib/systemd/systemd-cgroups-agent,name=systemd 0 0 pstore /sys/fs/pstore pstore rw,nosuid,nodev,noexec,relatime 0 0 cgroup /sys/fs/cgroup/rdma cgroup rw,nosuid,nodev,noexec,relatime,rdma 0 0 cgroup /sys/fs/cgroup/hugetlb cgroup rw,nosuid,nodev,noexec,relatime,hugetlb 0 0 cgroup /sys/fs/cgroup/net_cls,net_prio cgroup rw,nosuid,nodev,noexec,relatime,net_cls,net_prio 0 0 cgroup /sys/fs/cgroup/perf_event cgroup rw,nosuid,nodev,noexec,relatime,perf_event 0 0 cgroup /sys/fs/cgroup/cpu,cpuacct cgroup rw,nosuid,nodev,noexec,relatime,cpu,cpuacct 0 0 cgroup /sys/fs/cgroup/pids cgroup rw,nosuid,nodev,noexec,relatime,pids 0 0 cgroup /sys/fs/cgroup/cpuset cgroup rw,nosuid,nodev,noexec,relatime,cpuset 0 0 cgroup /sys/fs/cgroup/devices cgroup rw,nosuid,nodev,noexec,relatime,devices 0 0 cgroup /sys/fs/cgroup/memory cgroup rw,nosuid,nodev,noexec,relatime,memory 0 0 cgroup /sys/fs/cgroup/blkio cgroup rw,nosuid,nodev,noexec,relatime,blkio 0 0 cgroup /sys/fs/cgroup/freezer cgroup rw,nosuid,nodev,noexec,relatime,freezer 0 0 configfs /sys/kernel/config configfs rw,relatime 0 0 /dev/sda2 / ext4 rw,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 systemd-1 /proc/sys/fs/binfmt_misc autofs rw,relatime,fd=30,pgrp=1,timeout=0,minproto=5,maxproto=5,direct,pipe_ino=18224 0 0 hugetlbfs /dev/hugepages hugetlbfs rw,relatime,pagesize=2M 0 0 debugfs /sys/kernel/debug debugfs rw,relatime 0 0 mqueue /dev/mqueue mqueue rw,relatime 0 0 /dev/sda1 /boot ext4 rw,noatime 0 0 /dev/loop0 /tmp ext3 rw,nosuid,noexec,relatime 0 0 /dev/loop0 /var/tmp ext3 rw,nosuid,noexec,relatime 0 0 /dev/sda2 /usr/share/cagefs-skeleton ext4 rw,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 devpts /usr/share/cagefs-skeleton/dev/pts devpts rw,nosuid,relatime,gid=5,mode=620,ptmxmode=000 0 0 tmpfs /usr/share/cagefs-skeleton/dev/shm tmpfs rw,nosuid 0 0 /dev/sda2 /usr/share/cagefs-skeleton/lib ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/lib64 ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/opt ext4 rw,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/include ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/lib ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/lib64 ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/local/apache/domlogs ext4 rw,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/local/cpanel/3rdparty/bin ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/local/cpanel/3rdparty/lib ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/local/cpanel/3rdparty/perl ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/local/cpanel/3rdparty/php ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/local/cpanel/3rdparty/share ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/local/cpanel/Cpanel ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/local/cpanel/etc ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/local/cpanel/sys_cpanel/boxtrapper-message ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/local/cpanel/var ext4 rw,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/local/cpanel/whostmgr/docroot/cgi/softaculous ext4 rw,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/share/l.v.e-manager/cl.nodejs ext4 rw,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/share/l.v.e-manager/cl.python ext4 rw,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/share/locale ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/share/man ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/share/terminfo ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/usr/share/zoneinfo ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/var/cpanel/ea4 ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/var/lib/mysql ext4 rw,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/var/lib/proxyexec/cagefs.sock ext4 rw,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/var/lib/spamassassin ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 tmpfs /usr/share/cagefs-skeleton/var/run/dbus tmpfs rw,nosuid,mode=755 0 0 tmpfs /usr/share/cagefs-skeleton/var/run/nscd tmpfs rw,nosuid,mode=755 0 0 /dev/sda2 /usr/share/cagefs-skeleton/var/spool/at ext4 rw,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/var/www/cgi-bin ext4 rw,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/var/www/html ext4 rw,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/opt/cpanel/ea-php73/root/usr/bin ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/opt/cpanel/ea-php73/root/etc ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/opt/cpanel/ea-php56/root/usr/bin ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/opt/cpanel/ea-php56/root/etc ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/opt/cpanel/ea-php71/root/usr/bin ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/opt/cpanel/ea-php71/root/etc ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/opt/cpanel/ea-php72/root/usr/bin ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/opt/cpanel/ea-php72/root/etc ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/opt/cpanel/ea-php70/root/usr/bin ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/opt/cpanel/ea-php70/root/etc ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 /dev/sda2 /usr/share/cagefs-skeleton/var/lve/lveinfo.ver.cagefs ext4 ro,nosuid,noatime,jqfmt=vfsv0,usrjquota=quota.user 0 0 proc /usr/share/cagefs-skeleton/proc proc rw,nosuid,relatime,gid=1000,hidepid=2 0 0 systemd-1 /usr/share/cagefs-skeleton/proc/sys/fs/binfmt_misc autofs rw,nosuid,relatime,fd=30,pgrp=1,timeout=0,minproto=5,maxproto=5,direct,pipe_ino=18224 0 0 binfmt_misc /proc/sys/fs/binfmt_misc binfmt_misc rw,relatime 0 0 tracefs /sys/kernel/debug/tracing tracefs rw,relatime 0 0 tmpfs /run/user/0 tmpfs rw,nosuid,nodev,relatime,size=5135080k,mode=700 0 0
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  • cPanelMichael
    Hello @victortin,
    When i can chage the package to unlimited mail will be delivered.

    Are you sure the individual email account, or the cPanel account itself, is not at it's disk quota limit?
    Thank you for your response, if you want me to send root details i will gladly do that, i just want this issue to resolve.

    We don't request or accept login credentials on the cPanel Forums as a security precaution but you're welcome to submit a
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  • victortin
    Hello @victortin, Are you sure the individual email account, or the cPanel account itself, is not at it's disk quota limit .

    No is not a disk quota limit with the account or cpanel we have available space 37% on the system, i will go ahead and submit ticket.
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  • victortin
    The issue has been resolve by temporary workaround from cpanel support i await for update. see solution below. took the liberty of applying the temporary workaround by running these commands: # cp -av /var/cpanel/templates/dovecot2.3/main.{default,local} # sed -i '/^lmtp_rcpt_check_quota =/{s/yes/no/}' /var/cpanel/templates/dovecot2.3/main.local # /scripts/builddovecotconf # /scripts/restartsrv_dovecot Your server is now able to receive email without issue:
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