Two-Factor Authentication not working

Arman.Motevalian

• June 24, 2019 16:52

Hello ! I installed the cpanel on centos7 . i can active and config Two-Factor Authentication but after active and config Does not work for me. What is the reason for not working?

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  Infopro

  • June 24, 2019 21:54

  When you say not working, what do you mean exactly? Do you get any errors, or does the pass code you generate to use, just not let you in?

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  Arman.Motevalian

  • June 24, 2019 22:00

  I do not receive any error messages. When I leave the site management. There are no security codes to re-enter.While I set it up and enabled.

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  Infopro

  • June 24, 2019 23:49

  You setup Two Factor via WebHost Manager and on the last step, it asked you to generate the code, which you did, and that completed the setup. Correct? And then you logged out, closed your browser instance, and then opened your browser again and attempted to login and it did not ask you for a code, right after the username/password prompt?

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  Arman.Motevalian

  • June 25, 2019 08:01

  Yes !

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  Infopro

  • June 25, 2019 09:13

  Sorry for all the questions. When you log back into WebHost Manager and visit: WebHost Manager "Security Center "Two-Factor Authentication Do you see your account listed there? If yes, too, you might want to open a support ticket about this: WebHost Manager "Support "Create Support Ticket

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