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Exams site login not working

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6 comments

  • Andrew Ellwood
    Greetings all! Just wondering if I may please ask for some assistance. I have within the last month signed up and have been using the cPU to start getting clued up. I was not able to get logged in tonight, the interface is rejecting my credentials whether pasted from my password manager, from plain text or manually typed. Have tried this on Chrome and Firefox, all with the same results. I was trying to see if I could send off a reset request but cannot see it - I feel like I am being blind! Could someone please direct me to either a reset process which I could not initially locate, or could a member of staff issue a password reset? Regards, Andrew
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  • Infopro
    I've merged these two threads here and contacted the Professor at cPanel University to take a closer look. We should know more soon. Thanks.
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  • Andrew Ellwood
    Many thanks, I spent a bit of time trying to find the appropriate thread to post in but wasn't looking hard enough perhaps.
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  • Orcen
    Thank you for this. I received a reply from cPanel University informing the issue was caused due to login system changes being tested, but they were not properly reverted. They reverted everything back and I can now log properly to the site. Everything works perfectly at the moment, thank you for everybody involved in fixing this.
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  • Infopro
    Thanks for the update!
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  • Andrew Ellwood
    Hello, Please pass on my thanks, credentials are now allowing login again. Regards, Andrew
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