The “tailwatchd” service is disabled

yogiks

• July 04, 2019 01:36

I had disabled the 'tailwatchd" service through Service manager in WHM and now I'm trying to enable it back but unable to do it. When I try to do it through Service Manager, I get "Saving Changes to tailwatchd (enabled)" message as shown in the uploaded screenshot. And when I try to restart tailwatchd with /scripts/restartsrv_tailwatchd it outputs this message in terminal - "The "tailwatchd" service is disabled" How do I enable the "tailwatchd" back from the terminal? I've got shell access to the server. Thank you!

• 

  nixuser

  • July 04, 2019 18:08

  What's the output of: /scripts/restartsrv_tailwatchd --status

  0
• 

  yogiks

  • July 05, 2019 03:48

  I get the same message. root@server [~]# /scripts/restartsrv_tailwatchd --status (XID skravw) The "tailwatchd" service is disabled.

  0
• 

  nixuser

  • July 05, 2019 16:41

  Do ps aux | grep tailw Kill if any tailwatchd processes are running. Then run upcp --force and /scripts/restartsrv_tailwatchd

  0
• 

  cPanelLauren

  • July 05, 2019 20:45

  You can enable the service by going to WHM>>Service Configuration>>Service Manager and enabling the very top checkbox for Tailwatchd and ensuring the Tailwatch drivers are enabled.

  0
• 

  Angshuman

  • January 28, 2020 12:08

  How to "Kill if any tailwatchd processes are running" ? Kindly help with the steps Thank you

  Do ps aux | grep tailw Kill if any tailwatchd processes are running. Then run upcp --force and /scripts/restartsrv_tailwatchd

  
  

  0
• 

  cPanelLauren

  • January 28, 2020 14:42

  Hello, You can stop tailwatchd with the following: /scripts/restartsrv_tailwatchd --stop
  While it shouldn't be necessary, to actually kill any tailwatchd processes I'd do the following: To find the PID: [root@server ~]# ps faux |grep tailwatch[d] root 10783 0.0 0.3 68836 12184 ? S Jan07 1:12 tailwatchd
  kill the process by PID with kill -9 10783
  

  0
• 

  Angshuman

  • January 28, 2020 14:54

  Hello, Thank you Lauren, for your response. The code you that you have provided, works. /scripts/restartsrv_tailwatchd --stop
  However, now I am getting the message, "The tailwatchd service is disabled" Kindly help me resolve the same, using SSH. Thank you

  Hello, You can stop tailwatchd with the following: /scripts/restartsrv_tailwatchd --stop
  While it shouldn't be necessary, to actually kill any tailwatchd processes I'd do the following: To find the PID: [root@server ~]# ps faux |grep tailwatch[d] root 10783 0.0 0.3 68836 12184 ? S Jan07 1:12 tailwatchd
  kill the process by PID with kill -9 10783
  

  
  

  0
• 

  cPanelLauren

  • January 28, 2020 22:01

  Hello, Thank you Lauren, for your response. The code you that you have provided, works. /scripts/restartsrv_tailwatchd --stop
  However, now I am getting the message, "The tailwatchd service is disabled" Kindly help me resolve the same, using SSH. Thank you

  
  You'd get this if tailwatchd is disabled. You can see if it's enabled/disabled by going to WHM>>Service Configuration>>Service Manager -> tailwatchd It's the very first checkbox.

  0
• 

  Angshuman

  • January 29, 2020 11:49

  You'd get this if tailwatchd is disabled. You can see if it's enabled/disabled by going to WHM>>Service Configuration>>Service Manager -> tailwatchd It's the very first checkbox.

  
  Noted with Thanks. However I am facing a few issues, while trying to do the same as mentioned below: 1. Everytime I try to enable tailwatchd using WHM, the window with the Message "Saving Changes to tailwatchd(enabled)" comes up, but never completes the process. It stays in that same window with the same message for ever. 2. Also, I see that all my services are down in server status, even after successfully restarting them from SSH 3. While trying to fix this entire issue, I have upgraded to MariaDB from MySQL as my databases were not loading up and I suppose I have ended up losing all my precious database tables. Appreciate with sinceremost gratitude for helping to resolve and recover my old database Screenshots are attached for your easy reference. Regards & Thanks

  0
• 

  cPanelLauren

  • January 29, 2020 22:21

  1. Everytime I try to enable tailwatchd using WHM, the window with the Message "Saving Changes to tailwatchd(enabled)" comes up, but never completes the process. It stays in that same window with the same message for ever.

  
  What comes up in the tailwatch logs when this occurs? You can view them here: /usr/local/cpanel/logs/tailwatchd_log
  Do either of the following files exist? /etc/tailwatchddisable
  or /etc/tailwatchdisable
  

  2. Also, I see that all my services are down in server status, even after successfully restarting them from SSH

  
  They are indeed being reported as being down, which I believe may be related to the tailwatchd issue.

  3. While trying to fix this entire issue, I have upgraded to MariaDB from MySQL as my databases were not loading up and I suppose I have ended up losing all my precious database tables. Appreciate with sinceremost gratitude for helping to resolve and recover my old database

  
  I'm not sure how upgrading to MariaDB would be related to any of this? What is the issue with them after the upgrade? Did you take backups?

  0

Please sign in to leave a comment.