Default email account gets all emails

HOXTIN

• July 03, 2019 13:00

Hello, For some time I have been watching my server reduce available space and it is mainly because the default email account is getting and archiving a copy of almost every email every user is receiving in their own singular accounts. I am attaching some examples. I've checked everything (I think) and still can't find a solution to stop this and finally reduce the total size of each default account. It happens in all of the 30 accounts I have in my WHM. I hope someone can help me clarify what is going on and:

• Is it safe to clean all the default email accounts without erasing something form the other users?
• Can it be stopped (getting copies in the default account) without loosing any users emails?
• Is there a way to clean all the default accounts in the WHM at once?

Thank you everyone. Regards, aB

• 

  cenourinha

  • July 04, 2019 20:14

  Go to cPanel menu "Default Address" and set the option to discard those e-mails.

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  nixuser

  • July 05, 2019 13:25

  The storage of default email space does not affect the user's total disk usage I believe.

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  cPanelLauren

  • July 05, 2019 20:23

  Is the default account subscribed to the inboxes of the other mail accounts? You can check this in settings in Roundcube for example: 59843 (I've blocked live domains out in this example)

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