Store login issues?
The system is telling me that my saved password is invalid (I tried both the one that I know is used for the store and my forums password), it's not sending me a password reset link, and if I try and sign up again it does tell me that my email is already in use. I assumed this was the case of course because I did just get an invoice last week when my monthly license was billed.
Are there issues with the system currently by any chance? Thanks.
-Michael
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The system is telling me that my saved password is invalid (I tried both the one that I know is used for the store and my forums password), it's not sending me a password reset link, and if I try and sign up again it does tell me that my email is already in use. I assumed this was the case of course because I did just get an invoice last week when my monthly license was billed. Are there issues with the system currently by any chance? Thanks. -Michael
Not that I'm aware of but you may want to open a ticket at cPanel Customer Portal0 -
Not that I'm aware of but you may want to open a ticket at The login or password was incorrect, please try again!" So... -Michael
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I do see an old ticket from you in the ticket system searching for your email address you use here on the forums. I've just attempted to push a forgot password email to you, the same way you would have, from the login page. If that doesn't come in, post back here again and we'll go to plan B. ;) 0 -
I do see an old ticket from you in the ticket system searching for your email address you use here on the forums. I've just attempted to push a forgot password email to you, the same way you would have, from the login page. If that doesn't come in, post back here again and we'll go to plan B. ;)
I got that email, when I clicked on the link I get: The key did not match. Edit: However! That did lead me to a lost password form that did work this time. I am in, thanks! -Michael0 -
Thanks for the update. :) 0
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