cPHulk Brute Force Protection whitelist error

Paulgeee

• July 23, 2019 10:37

out of the blue I am getting the following error every time i try to make a change and the whitelist is blank where it has 6 IP address before? API failure: Failed to open "/etc/ssh/sshd_config": (XID tn3stn) The system failed to lock the immutable (+i) file "/etc/ssh/sshd_config" (as EUID: 0, EGID: 0) because of the following error: Permission denied at /usr/local/cpanel/Whostmgr/Services/SSH/Config.pm line 406. has anyone got any idea's? I enclose a screenshot of the error, I can ad ip and it accepts it, when i refresh screen it's gone again. paul

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  cPanelLauren

  • July 23, 2019 21:06

  For this issue can you please open a ticket using the link in my signature? The file /etc/ssh/sshd_config should *not* be immutable. Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks!

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  cPMarkF

  • July 24, 2019 06:55

  Ticket # 12927897. Both /etc/ssh/sshd_config and /root/.ssh/authorized_keys were set to immutable. Ticket has been escalated to senior level analysts for further review.

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  Branislav

  • September 19, 2019 13:07

  Ticket # 12927897. Both /etc/ssh/sshd_config and /root/.ssh/authorized_keys were set to immutable. Ticket has been escalated to senior level analysts for further review.

  
  Any news on this? I have the same situation.

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  cPanelLauren

  • September 19, 2019 15:19

  @Branislav If you have this exact same situation I would suggest you open a ticket with us immediately so that we can look at the system. Thank you.

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