SSL Protocol errors

Holmanu Andrei

• July 24, 2019 07:59

Hi, I have already installed Whm v.80.0.22 and Centos 7.6, and for a few days I have all sorts of errors: ERR_SSL_VERSION_INTERFERENCE, ERR_CONNECTION_CLOSED, ERR_SSL_PROTOCOL_ERROR After 4-5 the browser refreshes the same errors. I did not update to Whm or other software, just yesterday I can not access the server. I mention that errors are on all sites hosted on the server Best regards,

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  cPanelLauren

  • July 24, 2019 14:09

  Have you made any updates to the SSL protocols being used on the server? If you did not can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks!

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  Holmanu Andrei

  • July 24, 2019 15:14

  All updates are on automatically and I did not make SSL updates. Your Support Request ID is: 12931933 Best regards,

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  cPanelLauren

  • July 24, 2019 15:37

  Hi @Holmanu Andrei Thank you for opening the ticket, I'll update this thread with the outcome as soon as it's available.

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  Holmanu Andrei

  • July 25, 2019 17:50

  Hello, I've been talking to the datacenter and telling me there's no network problem. If I run the tcpdump command I have: 1344 packets captured 3496 packets received by filter 2087 packets dropped by kernel You tell me you can not reproduce the error, I honestly do not know exactly what to do... Best regards,

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  cPanelLauren

  • July 25, 2019 19:00

  HI @Holmanu Andrei I am having the ticket reopened and I've added your response here as a note to it but could you please update the ticket with your datacenter's findings as well so that our analysts can continue looking into it?

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