Lost cPanel Login Details

Geldouille

• August 05, 2019 02:32

Hi Everybody! I opened a cPanel account 3 years ago with an old email address I'm not using anymore. I received an identification name and an auto-generated password that I kept. Now I try to connect to my account but the identification page asks for an email address (not anymore a identification name). So impossible to access to my cPanel account. If I want to reset my password I need to access to my old email address... vicious circle. So I'm stuck... Any help? Thanks

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  Infopro

  • August 05, 2019 09:02

  Assuming you're speaking about your cPanel Account with your Hosting Provider, you should be contacting them about this. ;)

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  Geldouille

  • August 05, 2019 11:10

  Thanks Infopro will try this way.

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  Geldouille

  • August 05, 2019 11:24

  Done :) Thanks a lot

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