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My servers stopped automatically updating

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9 comments

  • LucasRolff
    You should get an email every night from upcp (number 3 cron) that would tell you what happened during upcp. upcp will also tell you if the update is blocked for some reason. Keep in mind, that most updates at cPanel ( I think even for minor releases ) are spread over multiple days, this is done so in case an issue would happen with a given release, then cPanel will still be able to stop all servers from updating.
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  • JIKOmetrix
    Hello, Okay, thanks. I'll check my emails. - Mike
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  • alpinist
    FYI: As of v82, cPanel no longer sends the daily update emails. See
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  • JIKOmetrix
    Hello, Thanks for posting.
    FYI: As of v82, cPanel no longer sends the daily update emails. See
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  • cPanelMichael
    Hello @JIKOmetrix, One additional note: Automatic upgrades to new major versions of cPanel & WHM do not always occur immediately if you've selected the STABLE or RELEASE tier in WHM >> Update Preferences. In certain scenarios, the update system staggers the update over an extended time period. The Force option is available in WHM >> Upgrade to Latest Version if you'd like to upgrade immediately. Or, if you prefer to upgrade immediately from the command line, use the "--force" flag: /scripts/upcp --force
    Thank you.
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  • JIKOmetrix
    Hello, Usually when there is a delay from cPanel it says something about it and how to force the update now. This was just a note saying the update from 80 to 82 was available. Like a regular update that was released before the cron job could process for it.
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  • cPanelMichael
    Usually when there is a delay from cPanel it says something about it and how to force the update now. This was just a note saying the update from 80 to 82 was available. Like a regular update that was released before the cron job could process for it.

    Hello @JIKOmetrix, I'd like to verify this behavior on an internal test server. Can you share the output from the command below on the affected server? whmapi1 get_update_availability
    This will help me ensure I'm using the same update settings that you were using on version 80 prior to the update. Thank you.
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  • JIKOmetrix
    Hello, So far so good. The servers have been updating regularly without issue since updating to 82.x. I'll run the command one of the servers and post here.
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  • JIKOmetrix
    Hello, Here is the output. Seem okay now. root [/]# whmapi1 get_update_availability --- data: current_version: 82.0.9 newest_version: 82.0.9 tier: release update_available: 0 metadata: command: get_update_availability reason: OK result: 1 version: 1 root [/]# _
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