E Retrying download of cpanel-perl-528-Unix-Sysexits

jbourque

• August 05, 2019 10:13

I'm trying to build a new server to migrate my existing server to Centos OS 7 but installing Cpanel I'm getting this error '/usr/local/cpanel/rpm_downloads/cpanel-perl-528-Unix-Sysexits-0.06-1.cp1178.x86_64.rpm' but the file is zero bytes at ./updatenow.static line 45060. [2019-08-05 09:23:50 -0500] The Administrator will be notified to review this output when this script completes [2019-08-05 09:23:50 -0500] E Retrying download of cpanel-perl-528-Unix-Sysexits-0.06-1.cp1178.x86_64.rpm (attempt 4/5): Tried to download 'http://httpupdate.cpanel.net/RPM/11.78/centos/7/x86_64/cpanel-perl-528-Unix-Sysexits-0.06-1.cp1178.x86_64.rpm' to '/usr/local/cpanel/rpm_downloads/cpanel-perl-528-Unix-Sysexits-0.06-1.cp1178.x86_64.rpm' but the file is zero bytes at ./updatenow.static line 45060. [2019-08-05 09:23:50 -0500] Downloading http://httpupdate.cpanel.net/RPM/11.78/centos/7/x86_64/cpanel-perl-528-Unix-Sysexits-0.06-1.cp1178.x86_64.rpm
It goes through multiple mirrors and doesn't proceed. Can really use some advice. Thanks in advance Joe

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  cPanelMichael

  • August 05, 2019 17:48

  Hello Joe, Can you open a cs@cpanel.net directly and request they direct your request to Technical Support for additional investigation.

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  Henry Carter

  • August 07, 2019 12:44

  Hi jbourque, Sometimes there are several reasons why your RPM installations may fail. If the IP of the mirror serving the update files was blocked by the firewall unblock it. or If it's due to RPM corrupt databases. You will need to install a clean set before you can continue to update your cPanel server. cpanel-perl-528-Unix-Sysexits-0.06-1.cp1178.x86_64.rpm - actual file size 7.09KB Move the old RPM database mkdir /root/old_rpm_dbs/ mv /var/lib/rpm/__db* /root/old_rpm_dbs/ Now rebuild the RPM database rpm --rebuilddb you can force an update of the cPanel server /scripts/upcp --force suggest attempting the installation again. Ref: Perl Module Installation - Version 68 Documentation - cPanel Documentation RPM Installation Failures - cPanel Knowledge Base - cPanel Documentation The find_and_fix_rpm_issues Script - Version 74 Documentation - cPanel Documentation

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  jbourque

  • August 08, 2019 21:05

  Thanks everyone I was able to figure it out, I am building the new server from home and my local netgear firewall was blocking the word sex therefore blocking Sysexits rpm. Joe

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