Website Not Working After Upload

ltbubbas

• August 06, 2019 12:56

I've finished work on a basic HTML website with three or four pages for a family member's company. This isn't my first rodeo with cPanel, so I knew what to do. The files uploaded successfully, and everything was in place. I search up the domain that the account was attached to, and nothing. No contents, no title, no favicon, no nothing. I was wondering how this could be fixed, because the deadline for this site is not far along from now, and I've got no luck after 2 hours looking through forums and tutorial videos.

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  Infopro

  • August 06, 2019 19:10

  Are you sure the domain is pointed to that server properly? We've seen this on the forums in the past, a user has uploaded a website to their account but failed to set the domain to use the new server's nameservers.

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  ltbubbas

  • August 13, 2019 00:44

  Are you sure the domain is pointed to that server properly? We've seen this on the forums in the past, a user has uploaded a website to their account but failed to set the domain to use the new server's nameservers.

  
  How do you point the domain to the server? Thanks.

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  Infopro

  • August 13, 2019 01:31

  Your forum profile lists you as Website Owner, with that in mind you might do better to ask your new Hosting Provider what the nameservers are for your domain on the new server. You'd add those nameservers to your domain configuration at your Domain Name Registrar where you purchased the domain. When you change the nameservers to the new server's nameservers, you're changing where the domain points to. Your Hosting Provider should be able to assist you with all of this.

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