What Domain Does Autodiscover Use?

TechGnomeLV

• August 13, 2019 14:24

We use mail.domain.com for email. Does autodicover use autodiscover.mail.domain.com or autodiscover.domain.com

mail.domain.com.	1200			x.x.x.x
default._domainkey.mail.domain.com.	1200	IN	TXT	v=DKIM1; k=rsa; p=stuff
_autodiscover._tcp.mail.domain.com.	1200	IN	SRV	Priority: 0 Weight: 0 Port: 443 Target: cpanelemaildiscovery.cpanel.net
autodiscover.mail.domain.com.	1200	IN	A	x.x.x.x
autoconfig.mail.domain.com.	1200	IN	A	x.x.x.x
mail.domain.com.	1200	IN	TXT	v=spf1 +a +mx +ip4:x.x.x.x ~all

• 

  cPanelLauren

  • August 15, 2019 18:44

  Hello @TechGnomeLV I'm not sure I fully understand what you're asking. There should be an autodiscover record created for all domains on the server. In this instance, you're showing me an autodiscover SRV record and A record for autodiscover.mail.domin.com. You can see what would be returned by querying the autodiscover server: curl -d 'email@domain.tld' https://cpanelemaildiscovery.cpanel.net/autodiscover/autodiscovery.xml
  

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• 

  jndawson

  • August 20, 2019 17:07

  We are dealing with a customer who can't get autodiscover to work, and manually configuring doesn't seem to work, either. We tried your call to the autodiscover page: [ root@cp4 ~># curl -d 'customer@customer.domain.name' https://cpanelemaildiscovery.cpanel.net/autodiscover/autodiscovery.xml Error 404 - Not Found

  Error 404 - Not Found

  /autodiscover/autodiscovery.xml

  Powered by Dancer2 0.205001

  
  So, that explains why autodiscover isn't working, but doesn't explain the 404 failure. It's not because he uses a .name tld as no other email addresses are returning a result besides the 404 error. Is the URL you provided correct?

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  cPanelLauren

  • August 20, 2019 19:15

  I apologize the URL I provided does have a typo autodiscovery.xml should be autodiscover.xml. I"m correcting our internal documentation for that now as well. You can also configure a custom url for this in tweak settings if you"d like. The documentation here: AutoConfig and Autodiscover - cPanel Knowledge Base - cPanel Documentation goes over how to do this.

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