The service “httpd” appears to be down.

ziadmm0

• August 11, 2019 17:35

Every couple of minutes, I get a message from cPanel on my E-mail, tells me that The service "httpd" appears to be down. Can you please tell me what is the problem? And how can I fix it ?

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  LucasRolff

  • August 12, 2019 04:35

  Can be two reasons - either httpd is actually down, or localhost that does the check is blocked by the web server and preventing doing the check. If it's actually down, you have to check the logs why it stops working, if it's not down, then you have to check whether the server IP or 127.0.0.1 (or ::1 on v6) is somehow blocked.

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  ganesankittan

  • August 12, 2019 10:52

  Hello, Is the httpd service actually down? For more details, check the recent output of /var/log/chkservd.log and /var/log/apache2/error_log.

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  ziadmm0

  • August 12, 2019 14:13

  Thank you very much all for the help, I think I've solved this problem in two steps: 1- allow 127.0.0.1 in iptables: iptables -I INPUT -s 127.0.0.1 -j ACCEPT iptables -I OUTPUT -s 127.0.0.1 -j ACCEPT
  2- Increase Extra CPUs for server load from 0 to 8 in WHM " Home " Server Configuration " Tweak Settings One of this steps solves the problem. Thank you.

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  cPanelMichael

  • August 13, 2019 17:32

  Hello :) Whitelisting the 127.0.0.1 (localhost) IP address should not be necessary. You may find the following tutorial helpful if the server load is high at the time of the failure:

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