cPanel/WHM DNS Issue

imadolho

• September 06, 2019 15:40

Hey everyone, I am facing a problem with cPanel/WHM DNS and I hope to get help I've created a cPanel/WHM image on centOS on AlibabaCloud and purchased a domain name also from Alibaba I'd like to set this domain as the default of WHM with default Nameserver NS1 & NS2 I did all these steps started from creating an NS1 & NS2 for my domain then I update the name server on Edit DNS Zone on WHM but the problem is whenever I access the website I got an error says "The webpage at example.com might be temporarily down or it may have moved permanently to a new web address." I am about running a Web hosting business And I'd like to set these ns1.mydomain.xyz and ns2.mydomain.xyz as the default of my WHM whenever I create a new account automatically set the NSs to the new account&Domain I hope to get answers. Kind Regards Main Domain: example.com

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  ganesankittan

  • September 09, 2019 13:17

  Hi @imadolho Step 1: Assign cPanel WHM Name Servers IP Addresses You need to log into your WHM control panel utilizing the appropriate web URL

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  cPanelLauren

  • September 09, 2019 18:27

  Hello @ganesankittan Thanks! for the information, that is correct. @imadolho Please let us know if you need any further assistance.

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