Problem generating passwords

eduardofsj

• September 15, 2019 12:32

I have problem creating email and creating a new account, an error appears that was not found the file, I tried to google the solution but did not find, I decided to open a topic here for someone to help when I try to create an email it says the following error in the browser console Failed to load resource: the server responded with a status of 404 (Not Found)
when I access the passwordstrength.cgi link says that it does not exist, agglam could give me a help on how to solve? attached has some prints to be able to see better

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  zFastLee

  • September 17, 2019 10:04

  This is likely going to be one for cPanel Support - but I'd try running `/scripts/upcp --force` first to see if anything is thrown out of there. It may resolve the issue with the missing files that you are seeing.

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  cPanelMichael

  • September 17, 2019 18:18

  Hello @eduardofsj, Can you share the output from the commands below? whmapi1 version cat /etc/cpupdate.conf
  Note: You must authenticate as a root-level user to run this command. Thank you.

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  eduardofsj

  • September 18, 2019 22:40

  follow the results below [root@painel ~]# whmapi1 version --- data: version: 11.82.0.14 metadata: command: version reason: OK result: 1 version: 1
[root@painel ~]# cat /etc/cpupdate.conf CPANEL=release RPMUP=daily SARULESUP=daily STAGING_DIR=/home UPDATES=daily
  

  Hello @eduardofsj, Can you share the output from the commands below? whmapi1 version cat /etc/cpupdate.conf
  Note: You must authenticate as a root-level user to run this command. Thank you.

  
  

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  eduardofsj

  • September 27, 2019 20:17

  I shared above what the command gave in response I will send a print for a better view!

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