Error: API failure: The system could not download the file .... curl: (28) Connection time-out

mahdy_sharifi

• September 20, 2019 13:39

Hello : I want install modsec vender but I get following error : Error: API failure: The system could not download the file "Free ModSecurity Rules from Comodo: curl: (28) Connection time-out no active vender or plugin installed on my server . thanks a lot

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  BillyS

  • September 28, 2019 11:58

  Yeah, I am getting the same thing: ": The system could not download the file ": curl: (7) Failed connect to waf.comodo.com:443; No route to host

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  Jcats

  • September 28, 2019 17:14

  waf.comodo.com is down, I cannot find any status on it at all so I hopped on their live chat, response was: "So there is some temporary issue is going on from our end so please check it after 6- 8 hours from your end. "

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  BillyS

  • September 30, 2019 01:13

  waf.comodo.com is down, I cannot find any status on it at all so I hopped on their live chat, response was: "So there is some temporary issue is going on from our end so please check it after 6- 8 hours from your end. "

  
  This is still not working

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  cPanelLauren

  • September 30, 2019 20:05

  Unfortunately, this Comodo's WAF isn't something we manage or are able to provide assistance for. Feel free to update here when it is working again though as we are aware quite a few people use the 3rd party ruleset.

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  BillyS

  • September 30, 2019 23:44

  Working again

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