Addon domain to a full account transfer and now get a 503 error

WebHostPro

• September 23, 2019 14:55

I have done a couple addon domain to a full domain moves and had no issues but the one today only shows a 503 error after. The unique thing is it had a sub domain on the addon domain but I removed that before the transfer. Any ideas how I can trouble shoot this? I rebooted apache and php-fpm but still have the error. Maybe make a full back up and try and try to restore that? Also when I access the website from the apache link

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  WebHostPro

  • September 29, 2019 22:25

  I removed the account completely and rebuilt it from a full back up and it's working now.

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  cPanelLauren

  • October 15, 2019 17:42

  I'm glad to see you resolved the issue - though it does sound like there was an issue initially - if the issue occurs again I'd check the Apache error logs for reference on the 503 error you were seeing.

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