Cannot Apply PHP Version to an Account

hub2000

• September 30, 2019 04:06

Hello, we have an account "diydoo" and i cannot apply another php version on it: -09-_2019_11-01-58.jpg">61305 Further information: groups diydoo gives: diydoo : diydoo nobody ls -lah /home/diydoo/public_html/.htaccess gives: -rw-rw-r-- 1 diydoo nobody 13K Sep 27 19:15 /home/diydoo/public_html/.htaccess lsattr /home/diydoo/public_html/.htaccess gives: -------------e-- /home/diydoo/public_html/.htaccess Some lines our of the group file: diydoo:x:1003: nobody:x:99:diydoo cpanelsuspended:x:1001: /etc/redhat-release:CentOS Linux release 7.7.1908 (Core) /usr/local/cpanel/version:11.82.0.16 /var/cpanel/envtype:standard CPANEL=release There seems to be a problem with an old suspended account. I don't know how to proceed... hub

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  LucasRolff

  • October 02, 2019 20:01

  What's the permissions on the users homedir diydoo
  as well as public_html
  ? It might be that the permissions on those directories are preventing from changing the permissions on the .htaccess
  file.

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  hub2000

  • October 03, 2019 09:57

  Hello, its drwxr-x--- 26 diydoo nobody 4096 Oct 3 09:10 public_html drwx--x--x 25 diydoo diydoo 4096 Oct 2 18:30 diydoo We did a transfer of the whole account to a new server, its the same behaviour as on the source server. Interesting: If i add a new subdomain to diydoo, then i can successfully switch php version for this subdomain. hub

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  hub2000

  • October 04, 2019 11:30

  Ok, its solved: The .htaccess file (as specified in public_html or in public_html/addondomain/ folder) MUST have permission ACCOUNT/ACCOUNT and not ACCOUNT/NOBODY. We need for running of the software ACCOUNT/NOBODY but when switching php version we have temporarely switch to ACCOUNT/ACCOUNT. hub

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  cPanelLauren

  • October 04, 2019 17:31

  Glad to see you were able to identify the issue and thank you for disclosing how you resolved it.

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