Open Ticket Question

timustafayev

• October 02, 2019 08:26

Hello Cpanel. I would like to discuss some sales options about cpanel with sales personal. I have opened the ticket 3 days ago. But day by day my queue position is increasing. At first it was 20, yesterday 28, today 39. Is that means that if i will not purchase priority support no one will answer me. Because this number is growing and growing. And I am not requesting a support. I am trying to obtain a license, i only have some issues related to licence.

• 

  Infopro

  • October 02, 2019 14:01

  Could you please share the ticket ID here so we can take a closer look for you? Thanks!

  0
• 

  Infopro

  • October 02, 2019 14:22

  I was able to locate your multiple open tickets on this EDU license request. Please know that cPanel Customer Service will get to your request as soon as possible. I have flagged the ticket to CS to let them know that you've also opened a thread here on the forums and are awaiting a response. Thank you in advance for your patience.

  0

Please sign in to leave a comment.